Systems Analyst (Revenue Services)

DeKalb County Government; Decatur (GA); On-site; USD 61,000 - 98,000; Full time

Job summary

DeKalb County Government seeks an IT professional to design information systems solutions for moderately complex systems. The role requires gathering requirements, analyzing applications, and producing technical documentation, user manuals, and online help.

The position emphasizes collaboration with county staff, vendors, and stakeholders, along with training and testing activities to ensure compliant, effective solutions.

Qualifications

• Bachelors Degree in Computer Science, Information Systems, Information Technology, or related field.
• Three years of progressively responsible experience in systems analysis in a large-scale information technology environment.

Responsibilities

• Develops systems specifications; gathers information from County employees, managers, SMEs, system users, and vendors; determines requirements; prepares documentation.
• Evaluates solution options; researches software; analyzes products for user, functional, and technical fit; performs cost/benefit and risk assessments.

Skills

Requirements gathering

Stakeholder interviews

Documentation

System analysis

Communication

Education

Bachelors Degree in Computer Science, Information Systems, Information Technology, or related field

3 years of systems analysis experience

Job description

Purpose Of Classification

The purpose of this classification is to apply structured analysis, data modeling, and information engineering to design or develop information systems solutions for one or more moderately complex systems, as assigned.

Job Description

Salary Range $61,009 - $98,224

Purpose Of Classification

The purpose of this classification is to apply structured analysis, data modeling, and information engineering to design or develop information systems solutions for one or more moderately complex systems, as assigned.

Essential Functions

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Develops systems specifications; meets with County employees and managers, subject matter experts, system users, technical staff, and hardware and software vendors; gathers information, goals and objectives; determines system requirements; analyzes applications using relevant tools and techniques for system development; and prepares technical documentation, user manuals, and online help.
• Evaluates impact of solution alternatives; researches commercial software; identifies products meeting departmental requirements; and analyzes and documents products' ability to meet user, functional, and technical requirements; performs cost/benefit analysis; analyzes constraints; and assesses risk to support decision-making.
• Assists in development and maintenance of project plans; assists in coordinating project reporting; and develops and maintains implementation and conversion plans.
• Develops and implements training and test plans; develops test scenarios; prepares user acceptance test documentation; and collaborates with system users and other technical staff to conduct user acceptance testing, unit testing, integration testing, production simulation, load testing, and network testing.
• Monitors system compliance with established policies, procedures, guidelines, plans and standards.
• Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession; reviews professional publications, technical manuals, and websites to increase knowledge of network operations; and attends conferences, workshops, and training sessions as appropriate.

Minimum Qualifications

Bachelor’s Degree in Computer Science, Information Systems, Information Technology, or related field required; three years of progressively responsible experience in systems analysis in a large-scale information technology environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required:

Must possess and maintain a valid Georgia driver’s license.