Systems Analyst, Officer

State Street; Boston (MA); On-site; USD 70,000 - 118,750; Full time

Benefits offered by this job

401K retirement savings plan with company match

Comprehensive insurance coverage

Paid time off for vacation and sick leave

Access to Employee Assistance Program

Incentive compensation including annual performance awards

Job summary

State Street is looking for a Systems Analyst to partner with business stakeholders and technology teams, translating needs into system solutions. This role is crucial in driving effective technology delivery through clear documentation and risk reduction.

Key responsibilities include gathering requirements, supporting testing, and maintaining system documentation with a strong emphasis on analytical skills and stakeholder communication. The position offers a hybrid work model with a competitive salary range from $70,000 to $118,750.

Qualifications

• Bachelor’s degree or equivalent experience in relevant field.
• Experience in systems or business analysis in technology delivery.
• Familiarity with data analysis and process modeling.

Responsibilities

• Gather, analyze, and document functional requirements.
• Translate business needs into system specifications.
• Support testing activities including validation and triage.
• Maintain accurate documentation and serve as a liaison.

Skills

Analytical skills

Problem-solving

Communication with stakeholders

Attention to detail

Ability to manage multiple priorities

Education

Bachelor’s degree in Information Systems, Computer Science, or related field

Tools

Familiarity with SDLC methodologies (Agile, Waterfall)

Job description

Who we are looking for

We are looking for a Systems Analyst (OFF) who will partner closely with business stakeholders and technology teams to translate business needs into well-defined system solutions. This role sits at the intersection of business, technology, and operations, supporting the design, delivery, and ongoing improvement of systems and applications.

Why this role is important to us

The team you will be joining plays a critical role in enabling effective technology delivery by ensuring business requirements are clearly understood, well documented, and aligned to scalable technical solutions. This role helps drive clarity, reduce delivery risk, and ensure solutions meet business and operational needs.

What you will be responsible for

• Partner with business stakeholders to gather, analyze, and document functional and non-functional requirements
• Translate business needs into clear system specifications, process flows, and functional designs
• Work closely with developers, testers, and project managers to support solution design and deliveryIdentify gaps, risks, and dependencies in requirements and propose practical solutions
• Support testing activities, including requirements validation, test case review, and issue triage
• Assist with implementation planning, user acceptance testing, and production readiness
• Provide ongoing analysis and support for system enhancements, defects, and change requests
• Maintain accurate documentation including requirements, process flows, and system artifacts
• Serve as a liaison across business, technology, and operations to ensure alignment throughout the delivery lifecycle

What we value – These skills will help you succeed in this role

• Strong analytical, problem‑solving, and critical‑thinking skills
• Ability to communicate effectively with both technical and non‑technical stakeholders
• Experience working across multiple teams and managing dependencies
• Strong attention to detail and commitment to documentation quality
• Ability to balance multiple priorities in a delivery‑focused environment

Education & Preferred Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or a related field (or equivalent experience)
• Experience performing systems or business analysis in a technology delivery environment
• Familiarity with SDLC methodologies (Agile, Waterfall, or hybrid)
• Experience with data analysis, system interfaces, and process modeling

Additional requirements: Comfortable working in a complex enterprise environment with multiple stakeholders. Experience supporting large‑scale or multi‑team initiatives is a plus.

Work Requirement

• Hybrid work model (details per team and location)
• Standard business hours aligned to project and stakeholder needs

Salary Range: $70,000 - $118,750 Annual

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long‑term disability, and other optional additional coverages; paid‑time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance‑based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.