Systems Analyst III

CareSource; United States; Remote; USD 92,000 - 162,000; Full time

Job summary

As a Systems Analyst III at CareSource, you'll analyze and lead research that identifies systems impacted by requirements. Your role involves translating business needs into clear documentation, liaising between stakeholders, and ensuring viable solutions through problem-solving, requiring both strong interpersonal and technical skills.

Benefits

Comprehensive rewards package

Bonus tied to performance

Qualifications

• 5 years of experience in requirements management required.
• Familiarity with Medicaid/Medicare healthcare environment is mandatory.
• Experience designing user interfaces across different UI disciplines is essential.

Responsibilities

• Lead research and analysis for system impact identification.
• Translate business needs into clear agile stories and features.
• Build relationships and serve as a liaison between technical teams and stakeholders.

Skills

Requirements elicitation

Problem solving

Stakeholder management

Business analysis

Agile methodology

Education

Bachelor’s degree in Computer Science

Business Administration or related field

Tools

Facets

SAP

CRMs

Job description

The Systems Analyst III is responsible for leading research and analysis to identify systems impacted by requirements, possible interfaces, cross team dependencies and affected lines of business.

Essential Functions:

• Leverage appropriate approaches and modeling techniques to elicit requirements
• Recognize inconsistencies and gaps in a complex business process
• Assist in planning activities and development of business case documents
• Through research and analysis, identify systems impacted by requirements, possible interfaces, cross team dependencies and affected lines of business
• Translate business needs and technical requirements by authoring clear agile stories and features
• Serve as a liaison between technical teams and users, stakeholders.
• Perform root cause analysis
• Build, sustain, and leverage relationships with persons within his/her area of immediate responsibility
• Assist QA in preparation of test scenarios and test data
• Sets objectives for own job with the understanding of how output would affect and impact other job areas related to own job. Contributes and provides input to the development of operational area goals within the context of own job area. Work consists of tasks that are typically not routine, works independently and applies discretion within established operational boundaries and procedures. Work direction is only provided for new areas of work or unique assignments.
• Problems and issues faced are vague, and require reasoning and analysis to address problems and issues. Updates and/or modifies work methods based on past experiences, and identifies solutions to problems by recognizing similarities through data trends. Has higher autonomy to arrive at solutions to non-routine problems within established operational boundaries and procedures. Uses personal experiences, makes reasonable judgment calls, and may call on other resources where necessary to identify solutions.
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration or related field or equivalent years of relevant work experience is required
• Five (5) years of experience in requirements management is required
• Five (5) years of experience working in Facets, CCA, SAP, CRMs or other similar enterprise systems is required
• Familiarity with the healthcare environment (Medicaid/Medicare) is required
• Experience designing interfaces and/or mocking up user interfaces to support and display the information in multiple UI disciplines (Web, Mobile, Client Server, etc.) is required

Competencies, Knowledge and Skills:

• Ability to establish effective working relationships with stakeholders at all different levels
• Proficient in all areas of requirements elicitation (facilitation, process modeling, requirements documentation)
• Experience in creating and writing technical specifications within an agile framework: Epic, Feature, Story, and Task; understands key components of good story writing to enable adaptation of standard industry formats and approaches for effective use
• Understanding of project lifecycles coupled with the software development lifecycle, including processes, techniques, continuous delivery, tools agile, test driven development, and waterfall
• Thorough understanding of business analysis principles
• Flexibility during organizational and/or business changes
• Effective problem-solving skills with attention to detail
• Ability to develop, prioritize and accomplish goals
• Strong interpersonal skills including excellent written and verbal communication skills; listening and critical thinking
• Ability to effectively prioritize and execute tasks while working both independently and in a team-oriented, collaborative environment

Licensure and Certification:

• Certifications around our core technical systems is preferred; Facets, CCA, SAP,CRMs or other similar Enterprise systems that mimic those CareSource invests in
• Certifications around Agile, SAFE, or the Business or System Analyst role is preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

$92,300.00 - $161,600.00

Job Summary:

The Systems Analyst III is responsible for leading research and analysis to identify systems impacted by requirements, possible interfaces, cross team dependencies and affected lines of business.

Essential Functions:

• Leverage appropriate approaches and modeling techniques to elicit requirements
• Recognize inconsistencies and gaps in a complex business process
• Assist in planning activities and development of business case documents
• Through research and analysis, identify systems impacted by requirements, possible interfaces, cross team dependencies and affected lines of business
• Translate business needs and technical requirements by authoring clear agile stories and features
• Serve as a liaison between technical teams and users, stakeholders.
• Perform root cause analysis
• Build, sustain, and leverage relationships with persons within his/her area of immediate responsibility
• Assist QA in preparation of test scenarios and test data
• Sets objectives for own job with the understanding of how output would affect and impact other job areas related to own job. Contributes and provides input to the development of operational area goals within the context of own job area. Work consists of tasks that are typically not routine, works independently and applies discretion within established operational boundaries and procedures. Work direction is only provided for new areas of work or unique assignments.
• Problems and issues faced are vague, and require reasoning and analysis to address problems and issues. Updates and/or modifies work methods based on past experiences, and identifies solutions to problems by recognizing similarities through data trends. Has higher autonomy to arrive at solutions to non-routine problems within established operational boundaries and procedures. Uses personal experiences, makes reasonable judgment calls, and may call on other resources where necessary to identify solutions.
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration or related field or equivalent years of relevant work experience is required
• Five (5) years of experience in requirements management is required
• Five (5) years of experience working in Facets, CCA, SAP, CRMs or other similar enterprise systems is required
• Familiarity with the healthcare environment (Medicaid/Medicare) is required
• Experience designing interfaces and/or mocking up user interfaces to support and display the information in multiple UI disciplines (Web, Mobile, Client Server, etc.) is required

Competencies, Knowledge and Skills:

• Ability to establish effective working relationships with stakeholders at all different levels
• Proficient in all areas of requirements elicitation (facilitation, process modeling, requirements documentation)
• Experience in creating and writing technical specifications within an agile framework: Epic, Feature, Story, and Task; understands key components of good story writing to enable adaptation of standard industry formats and approaches for effective use
• Understanding of project lifecycles coupled with the software development lifecycle, including processes, techniques, continuous delivery, tools agile, test driven development, and waterfall
• Thorough understanding of business analysis principles
• Flexibility during organizational and/or business changes
• Effective problem-solving skills with attention to detail
• Ability to develop, prioritize and accomplish goals
• Strong interpersonal skills including excellent written and verbal communication skills; listening and critical thinking
• Ability to effectively prioritize and execute tasks while working both independently and in a team-oriented, collaborative environment

Licensure and Certification:

• Certifications around our core technical systems is preferred; Facets, CCA, SAP,CRMs or other similar Enterprise systems that mimic those CareSource invests in
• Certifications around Agile, SAFE, or the Business or System Analyst role is preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

$92,300.00 - $161,600.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Salary

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.

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About Us

The CareSource mission is known as our heartbeat. Just as we support our members to be the best version of themselves, our employees are driven by our mission to create a better world for members, stakeholders and providers.

We are difference-makers who combine compassionate hearts with our unique business expertise to make every opportunity count. Each claim, each phone call, each consumer-centric decision is a chance to change the world for one member, and our employees look for ways to do that every day.

The challenge is, there is no one right way to be the difference and we’re looking for people like you that will rewrite that definition every day. We do what it takes to form creative solutions that make our community and the world just a little better. Discover what it means to be #UniquelyCareSource.