Systems Analyst III

Beacon Technologies, Inc; Milwaukee (WI); On-site; USD 85,000 - 105,000; Full time

Job summary

Beacon Technologies, Inc. seeks a Systems Analyst III contractor to focus on hardware-centric IT asset management.

The role requires hands-on field verification, device tracking, lifecycle processing, and maintaining accurate inventory in SDP and the CMDB across County facilities. The contractor will work with Service Operations, Business Analysts, Security, and Infrastructure teams to ensure disciplined stewardship of desktops, laptops, printers, POS equipment, and other hardware, enabling

Qualifications

• Experience validating and reconciling IT hardware inventories.
• Ability to conduct physical walkthroughs of office sites.
• Knowledge of asset lifecycle processes.

Responsibilities

• Hardware Discovery, Validation & Reconciliation.
• Conduct physical walkthroughs across County offices to validate hardware.
• Reconcile differences between physical hardware and CMDB records.
• Inventory reconciliation against active discovery tools and endpoint data.
• Identify orphaned, untagged, or non-standard devices.
• Document device lifecycle and relocation movements.
• Coordinate asset data with IT and department personnel.

Skills

Asset mgmt

CMDB

Field verification

Inventory control

Data integrity

SDP maintenance

Tools

ManageEngine SDP

CMDB

Job description

Beacon Technologies is seeking a Systems Analyst for our client partner. The Systems Analyst III contractor will focus on Hardware-Centric IT Asset Management. This is a hands-on operational role dedicated to ensuring our client has a complete, accurate, and continuously validated inventory of all physical technology assets. This position focuses primarily on field verification, device tracking, hardware lifecycle processes, inventory processes and ensuring that what exists physically across facilities is fully and precisely represented in ManageEngine ServiceDesk Plus (SDP) and the CMDB. The contractor works closely with the Service Operations Manager and team, Business Analysts, Security team, and Infrastructure teams to maintain disciplined stewardship of desktops, laptops, tablets, printers, POS equipment, networking devices, specialized operational hardware, and other embedded digital systems.

Strategic intent:

• This hardware-centric position establishes the physical foundation for a mature, accurate, and automated IT Asset Management program. Through detailed fieldwork—tracking, validating, tagging, reconciling, and monitoring hardware across County facilities— the contractor strengthens the CMDB, reduces operational risk, improves troubleshooting efficiency, and supports cost-optimized lifecycle decisions.
• Ultimately, this role ensures that every physical technology asset is known, verified, properly maintained, and strategically managed.

Core Responsibilities:

• Hardware Discovery, Validation & Reconciliation
• Conduct physical walkthroughs across County offices, departments, and remote sites to locate, inspect, and validate IT hardware.
• Confirm asset tags, serial numbers, physical condition, hardware model, and specific device configurations.
• Reconcile differences between physical hardware and CMDB records, correct inaccuracies and update missing relationships.
• Inventory reconciliation: Execute periodic (weekly/monthly) data reconciliation processes to compare CMDB asset records against active network discovery, cloud management, and endpoint tools.
• Identify systemic flaws in automated discovery or manual data entry workflows and propose permanent fixes to prevent future inventory drift.
• Identify and document orphaned, misplaced, untagged, or non-standard devices.
• Analyze mismatched data points – such as ghost assets, missing serial numbers, incorrect lifecycle statuses, and trace their root cause
• Work with IT and department personnel to assign financial charge code information to each asset.
• Field-Based Hardware Tracking & Placement Accuracy
• Maintain real-time accuracy regarding where each device is physically located—desk, room, building, or operational zone.
• Work directly with site technicians, supervisors, and departmental contacts to confirm hardware placement changes and promote on-going asset management practices
• Monitor and document equipment movement during relocations, renovations, department moves, and lifecycle refresh activities.
• Device Lifecycle & Hands-On Processing
• Support the full lifecycle of physical IT hardware, including receiving, tagging, imaging assistance, prep for deployment, and retirement.
• Perform intake verification on new hardware shipments—matching POs, confirming specs, ensuring standard compliance.
• Capture warranty status, purchase dates, age, and condition within the asset system of record to support refresh and budgeting decisions.
• Coordinate secure packaging and transport of devices scheduled for repair, return, or disposal.
• CMDB Accuracy for Hardware Relationships
• Ensure the CMDB reflects correct associations between physical hardware and:
  • assigned users
  • business units
  • network segments
  • installed software
  • tickets, incidents, and changes
• Validate that physical asset roles (workstation, kiosk, POS terminal, mobile device, peripheral) are correctly represented.
• Department Engagement for Hardware Awareness
• Build consistent communication channels with County departments to understand:
  • what hardware they use
  • where it is deployed
  • how it supports their operations
  • what changes or upgrades are planned
• Identify operational impacts of outdated, damaged, or insufficient hardware.
• Procurement, Standards & Physical Compliance
• Assist with verifying device requests for compatibility with County standards.
• Validate equipment specifications against approved configurations before purchase or deployment.
• Support procurement teams with hardware-specific data, vendor coordination, and replacement justification.
• Hardware Governance, Refresh & Replacement Insight
• Maintain structured datasets about device age, support eligibility, warranty windows, and end-of-life timelines.
• Assist in hardware refresh prioritization by providing accurate, field-validated data.
• Identify high-risk devices (e.g., aging POS terminals, unsupported models, damaged equipment) and flag for proactive action.
• Secure Hardware Disposal & Physical Chain-of-Custody
• Coordinate the physical collection of retired devices.
• Ensure that devices sent for disposal or recycling follow proper chain-of-custody, data wiping, destruction, and vendor compliance.
• Assist efforts to recover residual value from salvageable equipment.
• ITIL-Aligned Hardware Process Improvement
• Support creation and documentation of hardware standards for end-user devices, peripherals, and specialized digital equipment.
• Contribute to troubleshooting hardware-related issues tied to those standards.
• Participate in governance discussions on hardware selection, approval pathways, and lifecycle processes.

About Beacon Technologies

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.

Beacon Technologies, Inc. is an equal employment opportunity employer with a functioning Aff... It is the policy of Beacon Technologies, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin,genetic information, ethnicity, ancestry, disability, medical condition, military and veteran status, or any other characteristic protected by law. Beacon Technologies, Inc. prohibits any such discrimination or harassment.