Systems Analyst II

Santa Fe County; Santa Fe (NM); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Job summary

Santa Fe County is seeking a systems analyst to understand user software needs and ensure applications align with business processes. You will assist with development, testing, release, deployment, and ongoing support for various departments.

The role involves designing forms, reports, and documentation, plus creating data models, flow charts, and narratives for management review. Strong knowledge of databases and recovery planning is essential.

Qualifications

• Bachelor’s degree in Computer Science or related field plus 4+ years of software development and support experience.
• Ability to design, develop and implement medium to large scale software applications.
• Experience with database architecture, backups, disaster recovery planning and performance tuning.

Responsibilities

• Assist in understanding user software needs and align applications with business processes.
• Participate in development, testing, release, deployment, and support of applications.
• Design forms, reports, and documentation; create flow charts, narratives and data models.

Skills

Systems design

Database tuning

Project coordination

Education

Bachelor’s degree in Computer Science

8 years total experience substitute possible

Job description

Under the general direction of the Systems Analyst Supervisor, supports various departments in understanding user software needs. To understand stakeholder requirements that help applications align with the organization’s business process. Assists with application development, testing, release, deployment, and support.

• Participates as a team member for the development and implementation of systems.
• Planning, directing project activities, gathering requirements or changes necessary to adapt existing work systems or processes to electronic data processing techniques.
• Designs forms, reports, and documentation.
• Assists in completing system design and associated documentation prior to systems implementation including narratives, flow charts, decision tables, input/output formats, and database design for management review.
• Designs, develops, and installs medium and large scale software applications and configures new systems and hardware.
• Defines and maintains databases and files, logical sequence of information flow, requirements for programming and the systems control parameters.
• Develops, debugs, and modifies existing applications.
• Studies present or planned systems and helps to formulate specific recommendations on the basis of cost benefits, volume analysis, personnel, etc., for management review.
• Makes formal presentations of systems recommendations to management and department personnel.
• Assists with design and configuration of database architecture for affected systems.
• Assists with database troubleshooting and optimizing, identifying database corruption, backup/restores, replication, and disaster recovery planning.
• Understands department needs and technical requirements in order to determine and implement solutions.
• Mentors and coach other members of the IT Division.
• Assists with setup and maintenance of test environments.
• Coordinates with other members of the IT Division to conceptualize, design, implement, and develop solutions for complex systems and programs.
• Participates in the identification of continuity/disaster recovery risks and mitigation plans; assists in the development and testing of disaster recovery plans.
• Develops reports and presentations for senior management.

Knowledge/Skills:

• Knowledge of form design; systems design and planning; data processing theory and application, logic functions and systems, and application programming languages, virtual memory, remote access item sharing, multi-processing and batch oriented random access systems.
• Knowledge of teleprocessing networks and communications; of software, hardware, capabilities, and systems software; and of file structure, file access methods, mathematics and accounting.
• Ability to perform under stress and meet deadlines; to interpret and develop flow charts, specifications, object codes and diagrams; to prepare and present implementation schedules; to formulate short range programs; to design and develop user systems; to develop methods for adapting work systems to electronic data processing techniques; to maintain confidentiality; and to communicate and work effectively with technical and non-technical staff.
• Ability to understand the implementation and impact of applications on the overall systems.
• Skilled in database performance management and tuning, fault analysis and remediation, database backups, disaster recovery procedures, database security, auditing, designing database architecture and SQL development, including hardware configuration, logical and physical database layouts, database management and monitoring multiple databases.
• Skilled in operating and training others on multiple types of software programs; skilled in using various types of computer hardware and office machines.

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or other Information Technology related field; and
• Four (4) years of relevant work experience in software development and support.
• Any combination of education from an accredited college or university in a related field and/or direct experience totaling eight (8) years may substitute for the required education and experience.
• Related experience may be substituted for required education at a rate of 30 semester hours equal to one (1) year of experience.

Working Conditions:

Work is performed primarily in an office setting. Work schedule may include evening, weekend, emergency call and call-back hours. Some travel may be required. While performing the duties of this job, the employee regularly is required to stand, walk, and sit; reach with hands or arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Clarity of vision at short distance required. May be required to lift up to 50 pounds on occasion. May be subject to exposure to electrical hazards, CRTs and VDTs.

Conditions of Employment:

Selected candidate must submit to and pass a County paid pre-employment physical and drug/alcohol screening. Additionally, selected candidate must submit to and pass a county paid criminal background screening. Selected candidate must possess and maintain a valid New Mexico Class D Driver’s License as incumbent shall be appointed to drive a County vehicle during the performance of his/her duties.