Systems Analyst I - EMR Applications

The MetroHealth System (Cleveland, OH); Cleveland (OH); On-site; USD 48,000 - 60,000; Full time

Job summary

The MetroHealth System is an urban health system serving Cleveland and surrounding communities. This entry level role analyzes procedures within health care systems and provides support and development for designated departments.

You will work under general direction, interact with professional staff, and help ensure system reliability while upholding the organization’s mission, values and customer service standards.

Qualifications

• Associate degree in a related field; two years’ experience in systems support preferred.
• Strong analytical, verbal and written communication skills.
• Office environment with travel to satellite locations and/or vendor sites.
• Healthcare application experience preferred (Epic, Lawson, Kronos, OnBase).

Responsibilities

• Analyze procedures and problems within manual/automated health care systems.
• Provide application support and systems development for designated departments.
• Confer with staff to determine requirements and assist in programming specifications.
• Uphold MetroHealth System mission, values and customer service standards.

Skills

Analytical skills

Verbal communication

Written communication

Interpersonal interaction

Education

Associate degree in related field

Bachelor’s degree in Business Administration, Information Technology, Hospital Administration, Clinical degree or related discipline

Tools

Epic

Lawson

Kronos

OnBase

Job description

Location: MetroHealth Old Brooklyn Campus

Biweekly Hours: 80.00

Shift: M-F 8am - 5pm (Flex Start)

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Entry level position, acts under general direction. Analyzes procedures and problems within manual/automated health care systems; reports findings and when applicable recommends options for resolutions. Provides application support and systems development for designated departments. Confers with professional staff to ascertain specific requirements and assists in the completion of programming specifications. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required

• Associate’s Degree in a related field or in lieu of degree, minimum two years’ experience using or installing systems relative to the assigned area of responsibility.
• Strong analytical, verbal and written communication skills and the ability to interact professionally with a diverse group.
• Office environment with travel to satellite locations and/or vendor sites.
• Subject to on-call.

Preferred

• Bachelor’s degree in Business Administration, Information Technology, Hospital Administration, Clinical degree or related discipline.
• Experience in any of the major healthcare applications such as Epic, Lawson, Kronos or OnBase.
• Experience in a healthcare setting.
• General understanding of entire software development process, including specification, documentation, and quality assurance.
• Experience with Microsoft Professional DeskTop Suite.

Physical Demands

• May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May need to remain still for extended periods, including sitting and standing.
• A bility to communicate in face-to-face, phone, email, and other communications.
• Ability to read job related documents.
• Ability to use computer.