SYSTEMS ANALYST

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Virginia Beach (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

The NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Virginia Beach seeks a Systems Analyst to translate business needs into clear system requirements and drive implementations across enterprise applications, including merchandising, e-commerce, and HR systems.

You will collaborate with analysts, administrators, and business partners to manage the software development lifecycle, support changes, coordinate vendors, and ensure security and compliance while delivering scalable IT solutions for multiple

Qualifications

• US citizens only or eligibility to access sensitive data.
• Experience gathering and documenting functional/technical requirements.
• Experience with software development life cycle and change management.
• Ability to coordinate with vendors and contractors.

Responsibilities

• Gathers, documents, and manages functional and technical requirements with stakeholders.
• Ensures adherence to the SDLC and enterprise change management policies.
• Maintains change backlog for their area and supports project management tasks.
• Acts as liaison to business users for training and scheduling.
• Collaborates with IT staff to craft solutions meeting business needs.
• Provides data-flow and enterprise integration expertise.
• Ensures information security/compliance are documented in changes.
• Coordinates vendor/contractor activities for development or maintenance.
• Develops and executes application and business process test plans.
• Produces system documentation, specifications, manuals, and diagrams.

Skills

US Citizenship

Requirements gathering

SDLC knowledge

Vendor coordination

Education

Bachelor's degree or equivalent experience

Job description

Job Summary:

Systems Analyst is a key technology contributor with a core focus of applying technology to deliver business capabilities. As a highly experienced and knowledgeable member of the applications team this individual will work with other analysts application administrators technical staff and business partners to gather and document requirements facilitate the software development lifecycle and manage projects to successful implementation across multiple subsets of functional business areas within the Enterprise to include but not limited to Merchandise Systems E-Commerce Supply Chain Systems Store Systems Point of Sale POS Financial Systems Human Capital Applications Hospitality Property Management EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc.

Duties And Responsibilities

Incumbents of this position must be U.S. Citizens

• Works with stakeholders to gather, document and manage functional and technical requirements within their area of responsibility.
• Responsible for the adherence to the Software Development Lifecycle and all policies and procedures relative to change management within the enterprise.
• Manages and maintains the change backlog for their area.
• Performs some or all project management tasks on select projects
• Acts as key liaison to business users of applications to schedule and facilitate application and other applicable training.
• Works with technical staff to craft solutions that meet business needs.
• Provides key expertise and knowledge around data-flow and enterprise integrations with other producers and consumers of data.
• Ensures that all changes to systems capture and document information security and compliance requirements.
• Satisfies data calls by extracting, formatting and delivering relevant data from systems.
• Coordinates activities of vendor and contractor personnel engaged in system development, implementation or maintenance.
• Supports end-user application training through the creation of training materials.
• Creates and maintains system documentation to include specifications, manuals, diagrams, and other required artifacts.
• Ensures the implementation of the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software).
• Works with Procurement Office on the development of Requests for Proposal, Statements of Work, and other required contracting documentation.
• Provides frequent communication on development and project efforts to IT management team.
• Leads design workshops and requirements sessions with software developers project teams.
• Provides a support escalation point for members of the analysis team.
• Works with IT leadership to provide input to technical strategy.
• Performs in-depth research and is an authoritative resource on industry and market trends relative to the implementation of technology.
• Identifies, documents, and manages process design change through the conducting of business and systems process analysis.
• Develops and executes application and business process test plans.

Performs other related duties as assigned.

This position is designated IT-2 (Non-Critical - Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Single Scope Background Investigation (SSBI).

Qualified candidates must be U.S. Citizens.

GENERAL EXPERIENCE:

Three years experience in administrative, technical or investigative work that demonstrated the ability and aptitudes required to perform technical, managerial or analytical work involving management information systems.

OR

SUBSTITUTION OF EDUCATION FOR EDUCATION:

One year related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree for 3 years of general experience.

AND

SPECIALIZED EXPERIENCE

Three years of progressive experience collaborating with analysts, application administrators, technical staff, and business partners to gather and document requirements, facilitate the software development lifecycle, and manage projects to successful implementation across various functional business areas.

Subsets of functional business areas

This position in accordance with SECNAV M-5510.30 will require a favorable Access National Agency Check and Inquiries (ANACI).

Primary Location

United States-Virginia-Virginia Beach

Organization

NEXCOMHQ

Job

Applications Systems

Schedule

Full-Time (35 + hours)

Unposting Date

Oct 16, 2026, 10:59:00 PM