Systems Analyst

Cardamom Health, Inc.; United States; Remote; USD 76,000 - 131,000; Full time

Job summary

Cardamom Health, Inc. is seeking a Systems Analyst to join a fast-paced healthcare IT environment. The role requires a healthcare background with system management/analyst experience and the ability to analyze complex data and produce detailed reports.

Responsibilities include handling user requests, incident resolution, and thorough documentation using Ivanti Service Management, with exposure to Epic navigation and other care management systems.

Qualifications

• Bachelor’s degree or 5 years of relevant Information Technology experience preferred.
• Experience with quality, risk management, and care management systems (e.g. Midas Care Management, Datavision, Statit, CarePort Discharge, Medisolv Encor, Epic navigation).
• Experience with healthcare information systems - super-user or analyst from a hospital system or vendor.
• Intermediate to expert skills with Microsoft Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Conduct complex data analysis and prepare detailed reports of findings.
• Ensure timely response to user requests, incidents, and tasks.
• Accurately recording time against tasks, maintaining departmental records, and building documentation using Ivanti Service Management.
• Comfortable with high-level visibility, including verbal and written interactions with various levels of customer management and business partners.

Skills

Data analysis

Education

Bachelor's degree or 5 years IT experience

Tools

Ivanti Service Management

Epic

Midas Care Management

Datavision

CarePort Discharge

Microsoft Word

Excel

PowerPoint

Outlook

Job description

About Cardamom

The next evolution of healthcare requires flexible, agile teams to deliver high-tech, results-based solutions and support. Our team is here to help our customers tackle the initiatives and challenges on their organizational roadmap, and give clinicians, operational teams, and researchers access to the data they need to take care of their patients and improve health outcomes.

Cardamom is cultivating a multidisciplinary team of exceptional individuals with diverse skills and experiences in healthcare — data, analytics, AI, and EHR application experts.

Title: Systems Analyst
Client: Client on the East Coast
Start Date: ASAP
FTE or Contract: Contract, W2

Location: Remote
Duration: Through EOY 2026

Project Notes / Job Description:

We are looking for a candidate who is easily adaptable to a fast-paced, high-volume environment. They are able to stay organized, focused, and can multitask. A healthcare background with relevant system management/analyst experience is required.

• Conduct complex data analysis and prepare detailed reports of findings
• Ensure timely response to user requests, incidents, and tasks
• Accurately recording time against tasks, maintaining departmental records, and building documentation using the department file shares and Ivanti Service Management
• Comfortable with high-level visibility, including verbal and written interactions with various levels of customer management and business partners
• Bachelor’s degree or 5 years of relevant Information Technology experience preferred
• Experience with quality, risk management, and care management systems as a systems manager/systems analyst is highly desirable – i.e. Midas Care Management, Datavision, Statit, CarePort Discharge, Medisolv Encor, Epic (navigation)
• Experience with healthcare information systems - super-user or as an analyst from a hospital system or vendor
• Intermediate to expert skills with Microsoft Word, Excel, PowerPoint, and Outlook