Systems Analyst

Danone; Louisville (CO); Hybrid; USD 65,000 - 72,000; Full time

Benefits offered by this job

Performance-based bonus

Medical, Dental, Vision

401k Plan

Tuition Reimbursement

Flexible Time Off

Paid Parental Bonding Leave

Job summary

Danone North America is hiring a Systems Analyst in our Louisville, CO office to analyze and optimize business processes and systems, with a focus on HighRadius and Esker support within the Invoice-to-Cash function. You will partner with IT and business stakeholders to implement solutions and improve system performance.

The role requires identifying inefficiencies, performing testing and troubleshooting, and providing end-user training and reporting.

Qualifications

• Bachelor’s degree or 3 years of related work experience.
• Intermediate/Advanced Microsoft Excel skills.
• Strong analytical, organizational, and communication skills.
• Experience with HighRadius or similar credit-to-cash software.
• Ability to lead and develop a high performing team.

Responsibilities

• HighRadius system expert – troubleshoot and optimize the tool.
• Drive continuous improvement through team collaboration.
• Ensure accuracy of transactions across HighRadius, Esker, SAP, and Xtel.
• Perform system testing, validation, and troubleshooting.
• Monitor system performance and recommend upgrades or modifications.
• Provide end-user support and training on system functionality.
• Configure and support HighRadius modules (Claims, Cash Application, Deduction Management, Treasury, Collections).
• Monitor ticketing dashboards, KPIs, and exception queues to identify and resolve issues.
• Support HighRadius upgrades, releases, and regression testing.

Skills

HighRadius

Esker

SAP

Excel

PowerPoint

Data storytelling

Leadership

Education

Bachelor's degree or 3 years exp

Tools

Xtel

Job description

Short Intro and About the Job

We have an amazing opportunity in our Louisville, CO office for a System’s Analyst. This role focuses on analyzing and optimizing business processes and systems, with a strong emphasis on HighRadius and Esker support within the Invoice-to-Cash (I2C) function. The position partners closely with IT and business stakeholders to implement solutions, enhance system performance, and ensure operational efficiency.

Key responsibilities include identifying process inefficiencies, supporting system implementations, and performing testing, validation, and troubleshooting to maintain system quality. The role also involves monitoring system performance, managing ticketing queues and KPIs, and proactively resolving issues.

A significant component of the role is configuring and supporting HighRadius modules—including Claims, Cash Application, Deduction Management, and Collections—while also leading continuous improvement initiatives. Additionally, the role provides end-user support and training, generates actionable reporting, and collaborates with IT, HighRadius and Esker support teams to resolve defects and drive enhancements.

Responsibilities include, but not limited to:

• High Radius System expert – knowledge of HRC functionality to help trouble shoot and optimize the tool
• Drive continuous improvement initiatives through collaborating with the team to find efficiencies on processes and tasks
• Ensure the accuracy of transactions through HighRadius, Esker, SAP, and Xtel
• Perform system testing, validation, and troubleshooting to ensure functionality and quality
• Monitor system performance and recommend upgrades or modifications
• Provide user support, training, and guidance on system functionality
• Configure and support HighRadius modules such as Claims, Cash Application, Deduction Management, Treasury and Collections
• Monitor ticketing dashboards, KPIs, and exception queues to identify and resolve issues proactively
• Support HighRadius upgrades, releases, and regression testing cycles
• Generate and analyze reports from HighRadius to support decision-making and operational efficiency
• Partner with IT, HighRadius support teams and business users to resolve system defects, enhancements, performance issues and to implement solutions

The salary range for this position is $65k-72k USD. The exact salary offered will depend on several factors, including the candidate’s relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.This role is considered a “hybrid” position that allows for flexible work, meaning it is a role where collaboration with key stakeholders in Danone Hubs occurs. While you may have the option to work from home on a schedule as agreed to with your supervisor, you are also expected to regularly report to your assigned office location at least 3 days per week.

About You

• Bachelor’s Degree or 3 years of related work experience
• Intermediate/Advanced Microsoft Excel skills
• Ability to track and maintain various projects, all at different stages, within a fast-paced environment
• Strong analytical, organizational, and communication skills and enjoy telling stories with data
• Proactive continuous improvement and able to implement change as required
• Develops and encourages cross functional collaboration and effectiveness
• Knowledge of SAP, Excel, PowerPoint required
• Prior finance and deduction management skills preferred
• Working knowledge of HighRadius or other credit to cash bolt-on software preferred
• Must possess solid analytical, organizational, and presentation skills
• Passionate for career growth in related business finance teams or functions at Danone
• Demonstrated ability to lead a team; capable of building a high performing team that fosters team spirit
• Prior leadership experience required
• Solid interpersonal awareness; able to interact with all levels of management
• Project management skills preferred

About Us, We offer and What's next

Life at DanoneWith approximately 5,000 employees and 13 production locations across the U.S., our vibrant culture and endless growth opportunities are just a couple of the reasons our employees call themselves “Proud Danoners.”Learn more about Life at DanoneOur BrandsWhen you join us, you’ll work with some of the best-known food and beverage brands in the world, including Activia®, DanActive®, Danimals®, Dannon®, evian®, Follow Your Heart®, Happy Family® Organics, International Delight®, Light + Fit®, Nutricia ®, Oikos®, Silk®, So Delicious® Dairy Free, STōK® Cold Brew Coffee ®, Too Good & Co™, and YoCrunch®.Our PurposeWe’re committed to making a positive impact on our world. Rooted in our mission to bring health through food to as many people as possible, we’re proud to be the world’s largest B Corp.Learn more about our mission.Our BenefitsOur commitment to making the world healthier starts with our employees.

• Physical Wellbeing: We pay for the majority of your medical benefits – which include medical, dental and vision – with our competitive 80%/20% cost-sharing model.
• Mental Wellbeing: Danoners receive fitness discounts, unlimited flexible time off and hybrid work schedules. We also have a range of programs that support mental health and substance abuse.
• Financial Support: We offer a performance-based bonus, a 401(k) plan, tuition reimbursement, employee discount programs and voluntary perks.
• Family Care: We offer caretaker benefits, 18 weeks of parental bonding, fertility, surrogacy, adoption benefits and pet insurance.

Learn more about our benefits.Equal Opportunity EmployerDanone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law