Systems Analyst

The Walt Disney Company; Anaheim (CA); In loco; USD 88.000 - 118.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Educational opportunities

Special extras

Descrizione del lavoro

The Walt Disney Company is seeking a Systems Analyst to provide on-site support, training, and development related to the Maximo asset management system. You will handle deployment tasks, train users at all levels, and troubleshoot issues to maintain data integrity and efficient operations.

Responsibilities include maintaining Maximo modules, reporting, and facilitating sessions with local and distributed teams.

Competenze

• Detail-oriented with strong communication abilities.
• Proven experience with databases and data integrity.
• Strong project management and prioritization skills.
• Proven partnering skills with local and distributed teams.
• Ability to provide after-hours on-call support in rotations.
• Flexible to shifts including weekends/holidays.
• Comfortable speaking to groups in trainings/meetings.
• Strong problem-solving and continuous improvement mindset.
• Ability to analyze business solutions to recommend technical needs.
• Customer service oriented and responsive.

Mansioni

• Manage deployment tasks for Maximo across mobile and desktop environments.
• Facilitate training for supported systems at all levels.
• Troubleshoot, resolve, and document system solutions.
• Perform general systems maintenance tasks (user accounts, PM module, Work Order, data integrity, reporting).
• Support deployment schedules across varied shifts.
• Operate independently with minimal supervision.

Conoscenze

Detail-oriented

Communication skills

Databases

Project management

Team collaboration

On-call support

Flexible schedule

Public speaking

Problem solving

Business solution analysis

Customer service

Formazione

BS degree in Computer Science or related field

Facilities Management certifications

ITIL Foundation certifications

Agile project management certifications

Strumenti

Maximo

Power Apps

Tableau

Descrizione del lavoro

Job Requirements

About the Role & Team

Walt Disney's Parks and Resorts (WDP&R) is not just home to Disney's beloved characters but the place "Where Dreams come True." Facilities & Operations Services (FOS) is part of WDP&R and has responsibilities that include maintaining our rides, shows and attractions to ensure the safety and security of all who work and play in our theme parks and resorts.

As a Systems Analyst, your primary responsible is to provide on-site support, training, troubleshooting, implementation and development as related to the asset management system (Maximo). Other responsibilities will include process support for the WSHES organization systems and technology.

What You Will Do:

• Manage project tasks for deployment of Maximo related application across mobile and desktop environments

• Facilitate training for supported systems with users at all levels

• Assist users by troubleshooting, resolving and documenting solutions

• Understanding general systems maintenance tasks (i.e., creating/adjusting user accounts, PM module maintenance, Work Order tracking module, data integrity, reporting, etc.)

• Working a variety of shifts to support deployment schedules

• Proven ability to work independently with minimal supervision

Required Qualifications & Skills:

• Detail-oriented with solid communication skills

• Proven experience and solid understanding of databases

• Project management and task prioritization skills

• Demonstrated partnering skills with local and distributed work teams

• Provide after hours on-call support for client group in a team rotation

• Flexibility to adapt to changing priorities in a dynamic environment

• Ability to be flexible with work schedule, including weekends and holidays

• Comfortable with facilitating/speaking with small to large groups in meeting and training environments

• Demonstrated problem solving skills, as well as continuous improvement process skills

• Ability to analyze business solutions to recommend efficient technical needs

• Customer service oriented

Preferred Qualifications:

• Business Objects, Tableau or other reporting development experience

• Experience in Facilities Asset Management (particularly Maximo)

• Software development

• Experience with Microsoft Power Apps and development tools

• 3+ years supporting technology implementations/customer support

Education:

• BS degree in Computer Science or technology-related field, or equivalent experience

Preferred Education:

• Facilities Management certifications

• ITIL Foundation certifications

• Agile project management certifications

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits .

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Disclaimer

PAY TRANSPARENCY

The hiring range for this position in California is $88,400.00-$118,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disney Experiences.

To learn more about Disney's guidelines on the use of AI for candidates, click here. (https://join.disneycareers.com/global/en/ai-usage)

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs (https://support.disneycareers.com/hc/en-us/sections/32131060143380-Candidate-Disability-Accommodations-FAQs) . We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help. (https://support.disneycareers.com/hc/en-us)

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [e-mail] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.