Systems Administrator/VDI Admin (Principle Consultant #1986)

Illinois Education Job Bank; Chicago (IL); Hybrid; USD 77,000 - 116,000; Full time

Job summary

The Illinois State Board of Education is seeking a Systems Administrator/VDI Admin to install, configure, and maintain enterprise systems with a strong focus on the Virtual Desktop Infrastructure (VDI). You will support VMware-based desktop delivery, App Volumes, and DEM, while ensuring security, stability, and policy compliance across the environment.

Responsibilities include project participation, vendor interactions, documentation, and daily operations to sustain performance and secure user

Qualifications

• Bachelor's or Master's in IT/CS with relevant VDI administration experience in the last 8 years.
• Experience administering enterprise VDI environments including provisioning, configuration, maintenance and troubleshooting.
• Experience with Active Directory, Group Policy, Windows Server, MFA, and related services.
• Experience monitoring performance and applying corrective actions.
• Experience planning upgrades and maintenance activities.
• Experience documenting processes and collaborating with IT staff and vendors.
• Knowledge of least-privilege administration, security hardening and access control.

Responsibilities

• Administers and maintains VDI and related systems.
• Executes VDI projects with tracking and testing for completion.
• Participates in cross-training for back-end VDI processes.
• Supports persistent desktop solutions and application delivery.
• Interacts with vendors for VDI support and maintains technical documentation.
• Configures and maintains software components supporting VDI with focus on stability and security.
• Manages VDI back-end security, policies, MFA, and user pools.
• Implements least-privilege rules and elevation controls.
• Creates and manages virtual desktops in VMware environments and handles daily VDI operations.
• Schedules maintenance and upgrades to ensure performance and security.
• Monitors uptime, performance, and security; performs research and professional development.

Skills

Team collaboration

Communication skills

Security awareness

Problem solving

Prioritization

Education

Bachelor's degree in IT/CS/Networking

Master's degree in IT/CS/Networking

Transcript copies required

Tools

VMware Horizon

VMware App Volumes

VMware Dynamic Environment Manager

VMware vSphere

VMware vCenter

Azure/AVD

PowerShell

Job description

Systems Administrator/VDI Admin (Principle Consultant #1986)

Duties

Reporting to a Supervisor, this position serves as a System Administrator responsible for the installation, configuration, implementation, and maintenance of enterprise systems and services. A significant portion of this role focuses on supporting and administering the Virtual Desktop Infrastructure (VDI) environment, including its associated software, security configurations, and operations. The position contributes to VDI-related projects and ongoing system improvements, while also supporting other assigned systems as needed. Responsibilities include ensuring system stability, performance, and security in alignment with established standards and procedures.

Duties and Responsibilities

• Administers, supports, and maintains the Virtual Desktop Infrastructure (VDI) environment and related systems.
• Assists with the execution of VDI-related projects, including task implementation, progress tracking, and testing to verify completion.
• Participates in cross-training efforts related to back-end VDI non-administrative processes.
• Supports the implementation and maintenance of persistent desktop solutions.
• Interacts with external vendors as needed to support VDI-related technologies.
• Provides technical support guidance, and assists in developing and maintaining documentation for processes, procedures, and user/IT instructions.
• Works collaboratively with IT staff to configure, implement, and maintain software components and technical configurations supporting VDI and other assigned systems and services, with a focus on platform stability and security.
• Administers VDI back-end configurations including security settings, group policies, multifactor authentication, and user pools.
• Implements and maintains a least-privilege environment through security elevation rules based on hash, publisher, path, or executable.
• Creates and manages virtual desktops within VMware environments and performs daily operations related to VDI, including application delivery using VMware App Volumes and persistence management using Dynamic Environment Manager.
• Schedules and performs maintenance and upgrades to VDI-related systems and supporting software to ensure system performance, availability, and security.
• Monitors system uptime, performance, resource utilization, and security posture to ensure operational requirements are met.
• Participates in technical research, training, and professional development to support continuous improvement of VDI and related systems.
• Provides technical assistance and clear communication to IT staff, management, and end users as needed.
• Performs other duties as assigned.

Qualifications

Required Qualifications

• Bachelor's or Master's degree in Information Technology, Computer Science, Computer Networking, or a closely related field and three (3) years of experience administering enterprise VDI environments within the last eight (8) years; or Bachelor's degree in any field and four (4) years of experience administering enterprise VDI environments within the last eight (8) years; or Associate's degree in any field and six (6) years of experience administering enterprise VDI environments within the last eight (8) years. (COPY OF TRANSCRIPTS REQUIRED AT TIME OF APPLICATION)
• Experience administering and supporting enterprise Virtual Desktop Infrastructure (VDI) environments, including virtual desktop provisioning, configuration, maintenance, and troubleshooting.
• Experience administering Microsoft Active Directory, Group Policy, Windows Server operating systems, multifactor authentication, and related enterprise infrastructure services.
• Experience monitoring system performance, availability, capacity, and security, and implementing corrective actions as necessary.
• Experience planning, testing, and implementing system upgrades, patches, and maintenance activities.
• Experience providing technical support, developing and maintaining technical documentation, and working collaboratively with IT staff, vendors, and end users to resolve complex technical issues.
• Experience applying security best practices, including least-privilege administration, system hardening, and access control management.
• Knowledge of enterprise Virtual Desktop Infrastructure (VDI) concepts, administration, support, and troubleshooting.
• Knowledge of Microsoft Windows Server operating systems, Active Directory, Group Policy, and related enterprise services.
• Knowledge of cybersecurity principles, access control methods, least-privilege administration, and multifactor authentication.
• Knowledge of system monitoring, performance tuning, capacity management, and disaster recovery principles.
• Ability to install, configure, maintain, and troubleshoot enterprise systems and services.
• Ability to analyze technical issues, identify root causes, and implement effective solutions.
• Ability to plan, organize, and prioritize multiple tasks and projects while meeting established deadlines.
• Ability to communicate technical information effectively to technical and non-technical audiences.
• Ability to develop, maintain, and follow technical documentation, procedures, and standards.
• Skilled in administering virtual desktops, application delivery services, user profile management, and related end-user computing technologies.
• Skilled in technical troubleshooting, problem resolution, and customer service.
• Proficient in Microsoft Windows operating systems, Microsoft Office products including Word, Excel, Outlook, and PowerPoint, and other enterprise software applications.
• Proficient in working in a team environment and establishing effective working relationships with staff, vendors, and end users.

Preferred Qualifications

• Experience administering VMware Horizon, VMware App Volumes, VMware Dynamic Environment Manager (DEM), VMware vSphere, and vCenter.
• Experience administering Omnissa Workspace ONE UEM, Workspace ONE Access, or other end-user computing management platforms.
• Experience supporting persistent and non-persistent virtual desktop environments, implementing application delivery and user profile management solutions, and managing least-privilege application elevation technologies.
• Experience administering Microsoft Azure, Azure Virtual Desktop (AVD), or other cloud-based virtual desktop solutions.
• Experience using PowerShell or other scripting tools to automate system administration tasks.
• Experience supporting large enterprise environments and working in government, education, or other highly regulated organizations.
• Industry certifications related to VMware, Microsoft, Azure, cybersecurity, or desktop virtualization technologies.

Salary/Benefits

Union: IFSOE

Anticipated Starting Salary Range: $77,373.47 - $96,716.84

Full Salary Range: $77,373.47 - $116,060.21

Office Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.

District Name IL State Board of Education Building Name Address 555 West Monroe Street Suite 900
Chicago, IL 60661 Phone [phone] Fax [phone] IASA Region Abe Lincoln County Sangamon Employment Type Full-time permanent Job Category Agency/Association Grade Level Other