Systems Administrator – Secure, Flexible IT Operations

Freedom Technology Solutions Group, LLC; Maryland; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Welcome bonus

401k matching

Paid medical

Paid time off

Tuition reimbursement

Referral bonuses

Job summary

Freedom TechnologySolutionsGroup is seeking a highly skilled Systems Administrator to support one of our partners in delivering secure, resilient, and mission-critical capabilities across a complex environment. This role involves support of end-user devices, servers, networks, storage, and voice/video devices, with emphasis on proactive analysis and collaboration.

The position offers a $10k Welcome Bonus paid in increments of $5k after 90 days and $5k after one year, plus comprehensive benefits

Qualifications

• Bachelor's degree in a technical discipline and 4 years of relevant System Administrator experience OR 8+ years of relevant experience in lieu of degree
• Active Security Clearance with Polygraph.
• Proven experience administering Windows and/or Linux-based systems in enterprise or mission environments
• Strong troubleshooting skills across infrastructure components (servers, networks, storage, endpoints)

Responsibilities

• Administer, maintain, and optimize enterprise IT systems across Windows and Linux environments to ensure high availability, performance, and security
• Monitor system health, troubleshoot complex issues, and resolve incidents across client, server, storage, network, and mobile platforms
• Provide Tier 1 and Tier 2 support, including problem identification, diagnosis, escalation, and resolution of IT-related issues
• Support day-to-day operations, including system configuration, patching, and maintenance of hardware and software components
• Manage and maintain system documentation, including SOPs, system guides, configurations, and ticketing/work logs
• Support helpdesk operations by tracking, documenting, and resolving user requests and system issues in a timely manner
• Assist users with system access, functionality, and troubleshooting to ensure effective use of IT resources
• Implement, troubleshoot, and maintain IT systems in alignment with operational and mission requirements
• Analyze system performance, optimize resource utilization, and support capacity planning efforts
• Configure and maintain operating systems and network components, implementing enhancements to improve reliability and performance
• Support escalation processes and provide timely status updates to stakeholders and leadership
• Provide detailed analysis and reporting for complex or recurring issues to drive resolution and continuous improvement
• Support hardware dispatch and remain engaged through full lifecycle resolution of system issues

Skills

System administration

Troubleshooting

IT support

Documentation

Education

Bachelor's degree in technical discipline

8+ years experience in lieu of degree

Tools

VMware

Job description

Freedom TechnologySolutionsGroup is seeking a highly skilled Systems Administrator to support one of our partners in delivering secure, resilient, and mission-critical capabilities across a complex environment. This role involves support of end-user devices, servers, networks, storage, and voice/video devices, with emphasis on proactive analysis and collaboration.

The position offers a $10k Welcome Bonus paid in increments of $5k after 90 days and $5k after one year, plus comprehensive benefits