Systems Administrator (IT Operations)

Applied Intuition; Fort Walton Beach (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401k retirement benefits with employer match

Learning and wellness stipends

Paid time off

Job summary

Applied Intuition is seeking an IT Operations Engineer to provide first line technical support and improve technology architecture in Fort Walton Beach, Florida. This role involves responding to help desk requests and ensuring productive use of technology. Candidates should have over 3 years of IT operations experience and familiarity with multiple operating systems.

The position offers a competitive salary range of $85,000 - $110,000 annually, along with comprehensive benefits including health insurance and 401k matching. A positive, adaptable mindset is essential for success in this critical role.

Qualifications

• 3+ years in IT operations including system administration and desktop support.
• Experience supporting Linux, Windows, and Mac systems.
• Must hold or be eligible for a U.S. Secret security clearance.

Responsibilities

• Design and build out scalable IT infrastructure.
• Respond to IT help desk requests and provide support.
• Provide technical assistance for systems, networks, and hardware.

Skills

IT operations experience

Technical support

Google Workspace

Linux

Windows

Mac

Networking protocols

SaaS applications

Security+ certification

Job description

Overview

Applied Intuition, Inc. is powering the future of physical AI. Founded in 2017, the company serves the automotive, defense, trucking, construction, mining and agriculture industries in three core areas: tools and infrastructure, operating systems, and autonomy. Applied Intuition is headquartered in Sunnyvale, California, with offices in multiple locations. Learn more at applied.co.

About The Role

IT Operations Engineers provide first line technical support to end users and ensure that everyone at Applied is able to use technology as productively as possible. In addition to technical support, IT Operations handles user onboarding and offboarding. We are looking for a multifaceted IT Operations Engineer who can be the IT domain expert across our corporate IT team. This position requires a mix of IT skills to improve the company’s technology architecture.

Responsibilities

• Design and build out a scalable IT infrastructure for a rapidly growing organization
• Respond to information technology help desk requests and provide assistance via phone, e-mail, remote access, and onsite support, escalating more complex requests to senior staff members
• Provide technical assistance and support for issues related to computer systems, networks, software, and hardware

Qualifications

• 3+ years in IT operations including system administration, server support, project implementation, and desktop support in a fast paced environment
• Experience with Google Workspace, or other Active Directory systems
• Experience supporting a broad range of computer systems (Linux, Windows, and Mac)
• Knowledge of networking protocols and equipment (VPN, DNS, next-gen firewalls, routers, switches, or access points)
• Experience in deploying, integrating, and administration of SaaS applications
• Ability to operate in high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible
• Experience in creating IT processes and procedures
• CompTIA Security+ certification

Security Requirements

• Must be a U.S. Citizen
• Must hold or be eligible for a U.S. Secret security clearance

For more information about U.S. security clearances: click here.

Nice To Have

• Knowledge of data protection operations and laws (GDPR)
• Managed Fortinet network stack
• Knowledge of MDM best practices
• CCNA certification
• Experience with PowerShell, Bash, and shell scripting

Compensation & Benefits

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment. Pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered will be influenced by factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position. The base salary range for this full-time position in the listed location is: $85,000 - $110,000 USD annually.

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. These regulations prohibit discrimination and require affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties will abide by applicable federal labor laws and regulations.