Systems Administrator Intern

Penn State University; State College (Centre County); On-site; USD 17,000 - 25,000; Part time

Job summary

Penn State University’s Applied Research Laboratory, Information Technology Services, seeks undergraduate students to support a variety of IT environments, systems, and servers. You will assist with administration, troubleshooting, and upgrades while contributing to documentation and user support.

The role emphasizes communication, technical writing, and hands-on tasks in Windows and Linux, with up to 20 hours per week during academic terms and more in summer. U.S.

Qualifications

• Excellent communication, customer service, technical writing, and organizational skills.
• Experience in end-user technical support; networking; diagnosing and resolving computing issues; installing, configuring, maintaining, upgrading and supporting technical hardware and software; OS and software patching; documentation and technical writing.

Responsibilities

• Administer, install and troubleshoot technical components
• Perform maintenance tasks and make configuration changes to address customer needs
• Schedule, install and test systems upgrades
• Vulnerability remediation
• Networking tasks
• End-user technical support
• Documentation and technical writing

Skills

Communication skills

Customer service

Technical writing

Organizational skills

Education

Undergraduate student (CS/CE or related)

Tools

Windows

Linux

Job description

JOB DESCRIPTION AND POSITION REQUIREMENTS

The Information Technology Services department of the Applied Research Laboratory is seeking undergraduate students with skills in systems administration and support. The successful candidate will contribute to maintaining the integrity of various computer systems, operating systems, servers, appliances, and specialized application environments.

• Administer, install and troubleshoot technical components
• Perform maintenance tasks and make configuration changes to address customer needs
• Schedule, install and test systems upgrades
• Vulnerability remediation
• Networking tasks
• End-user technical support
• Documentation and technical writing

Students studying Computer Science, Computer Engineering, or governmental research or military IT environments are encouraged to apply.

Required skills and experience include:

• Excellent communication, customer service, technical writing, and organizational skills
• Experience in one or more areas such as end-user technical support; computer networking; diagnosing, troubleshooting and resolving computing issues; installing, configuring, maintaining, upgrading and supporting technical hardware and software; OS and software patching; documentation and technical writing.

Preferred skills and experience include:

• Systems administration skills such as technical support, operating systems and software administration, vulnerability remediation, etc.
• Experience using Microsoft Windows or Linux systems in a domain environment
• Governmental security clearance, or the ability to successfully obtain a security clearance

The successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer.

ARL at Penn State is an integral part of one of the leading research universities in the nation and serves as a University center of excellence in defense science, systems, and technologies with a focus in naval missions and related areas.

FOR FURTHER INFORMATION on ARL, visit our web site at www.arl.psu.edu.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Notice regarding employment at the Applied Research Laboratory (ARL)

Employees must be eligible to obtain a government security clearance, participate in the ARL drug testing program, and comply with electronic and physical monitoring requirements applicable to federal contractors. ARL operates in a secure information environment involving Unclassified, Controlled Unclassified Information (CUI), and Classified information. Personal electronic devices brought onsite must be registered and may be restricted from certain areas. You must be a U.S. citizen to apply.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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