Systems Administrator Intern

The Applied Research Laboratory at Penn State University; Ferguson Township (PA); On-site; USD 17,000 - 25,000; Part time

Job summary

The Applied Research Laboratory at Penn State University is seeking undergraduate students with skills in systems administration and support to help maintain the integrity of computer systems, operating systems, servers, appliances, and specialized environments.

You will administer, install, troubleshoot, perform upgrades, provide end-user support, document processes, and contribute to vulnerability remediation and networking tasks.

Qualifications

• Excellent communication, customer service, technical writing, and organizational skills.
• Experience in end-user technical support, computer networking, diagnosing, troubleshooting and resolving computing issues, installing, configuring, maintaining, upgrading and supporting technical hardware and software, OS and software patching, documentation and technical writing.

Responsibilities

• Administer, install and troubleshoot technical components.
• Perform maintenance tasks and make configuration changes to address customer needs.
• Schedule, install and test systems upgrades.
• Vulnerability remediation.
• Networking tasks.
• End-user technical support.
• Documentation and technical writing.

Skills

System administration

End-user support

Technical writing

Education

Undergraduate student in CS/CE

Tools

Windows

Linux

Job description

The Information Technology Services department of the Applied Research Laboratory is seeking undergraduate students with skills in systems administration and support. The successful candidate will contribute to maintaining the integrity of various computer systems, operating systems, servers, appliances, and specialized application environments.

You will:

• Administer, install and troubleshoot technical components


• Perform maintenance tasks and make configuration changes to address customer needs


• Schedule, install and test systems upgrades


• Vulnerability remediation


• Networking tasks


• End-user technical support


• Documentation and technical writing

Students studying Computer Science, Computer Engineering, or governmental research or military IT environments are encouraged to apply.

Required skills and experience include:

• Excellent communication, customer service, technical writing, and organizational skills Experience in one or more areas such as end-user technical support; computer networking; diagnosing, troubleshooting and resolving computing issues; installing, configuring, maintaining, upgrading and supporting technical hardware and software; OS and software patching; documentation and technical writing.

Preferred skills and experience include:

• Systems administration skills such as technical support, operating systems and software administration, vulnerability remediation, etc.


• Experience using Microsoft Windows or Linux systems in a domain environment


• Governmental security clearance, or the ability to successfully obtain a security clearance

The successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Notice regarding employment at the Applied Research Laboratory (ARL): Employees must be eligible to obtain a government security clearance, participate in the ARL drug testing program, and comply with electronic and physical monitoring requirements applicable to federal contractors.

ARL operates in a secure information environment involving Unclassified, Controlled Unclassified Information (CUI), and Classified information.

Personal electronic devices brought onsite must be registered and may be restricted from certain areas.

You must be a U.S. citizen to apply.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters.

The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Company culture and values

There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world.

Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities.

At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement.

Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community.

We Are Penn State. One Community. Impacting Many.