Systems Administrator II New

CareDx, Inc.; United States; Remote; USD 83,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Gym reimbursement

Donor leave policy

Restricted stock units

Job summary

CareDx, Inc. is seeking a Systems Administrator focused on identity and access management to maintain secure Microsoft 365 environments and authentication workflows. You will manage Okta, Entra ID, AD, and SSO/MFA configurations while supporting onboarding, offboarding, and audits.

The role emphasizes reliable troubleshooting, documentation, and collaboration with IT and business teams. Remote US-based candidates are welcome for this position.

Qualifications

• 3+ years of experience administering enterprise IT systems.
• Hands-on with Active Directory and Microsoft Entra ID.
• Experience administering Okta and SSO/MFA configurations.
• Strong documentation and cross-team collaboration skills.
• Experience with Exchange Online, Teams, SharePoint is a plus.

Responsibilities

• Administer Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
• Manage Active Directory accounts, security groups, and identity services.
• Administer Okta: provisioning, SSO, MFA, and app assignments.
• Support onboarding, transfers, and offboarding using IAM processes.
• Troubleshoot authentication, access, email, and directory issues.

Skills

Identity management

Microsoft 365

Active Directory

Entra ID

Okta

SSO

MFA

Troubleshooting

Documentation

Communication

Education

Bachelor's degree or equivalent

Tools

PowerShell

Okta

Active Directory

Entra ID

Microsoft 365

Job description

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.

At CareDx, every employee has the opportunity to contribute to innovations that help transform patient care and improve lives.

This position is responsible for identity and access management, Microsoft 365 administration, user lifecycle management, security administration, troubleshooting, and operational support. The ideal candidate is a seasoned administrator with hands-on experience managing enterprise environments who can operate independently while collaborating effectively across IT and business teams.

Responsibilities:

• Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID.
• Manage Active Directory accounts, security groups, group memberships, and identity-related services.
• Administer Okta, including user provisioning, deprovisioning, SSO integrations, MFA, and application assignments.
• Support onboarding, transfers, and offboarding activities through established identity and access management processes.
• Troubleshoot authentication, access, email, collaboration, and directory-related issues.
• Manage Microsoft 365 licensing, shared mailboxes, distribution groups, security groups, and resource accounts.
• Support enterprise SaaS applications and their integrations with Microsoft 365, Active Directory, and Okta.
• Perform routine administration, maintenance, upgrades, and configuration changes.
• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.
• Participate in user access reviews, audit requests, and compliance activities.
• Work directly with vendors and internal stakeholders to resolve system issues and implement enhancements.
• Assist with technology projects, cloud initiatives, and operational improvements.
• 3+ years of experience administering enterprise IT systems.
• Strong experience managing Microsoft 365 environments.
• Hands-on experience with Active Directory and Microsoft Entra ID administration.
• Experience administering Okta or another enterprise identity management platform.
• Experience configuring and supporting SSO and MFA solutions.
• Experience managing Exchange Online, Teams, and SharePoint Online.
• Strong troubleshooting and problem-solving abilities.
• Experience creating and maintaining technical documentation.
• Strong communication and customer service skills.

Preferred Qualifications

• Microsoft 365 Administrator Associate, Azure Administrator Associate, Okta Certified Administrator, or similar certifications.
• Experience with PowerShell scripting and automation.
• Experience supporting hybrid identity environments.
• Experience supporting SOX-controlled or regulated environments.
• Familiarity with Microsoft security and compliance capabilities.
• Experience participating in audits, access reviews, and compliance initiatives.

Experience Level

• Systems Administrator II
• 4-7 years of relevant experience
• Bachelor's degree or equivalent work experience

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.

Our competitive Total Rewards package for US Employees includes:

• Competitive base salary and incentive compensation
• Health and welfare benefits, including a gym reimbursement program

In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

CareDx, Inc. is an Equal Opportunity Employer-vets/disabled, and participates in the E-Verify program.

This is the anticipated base salary range in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.

Remote: US only roles

$83,000 - $100,000 USD