Systems Administrator II — Intelligence Training & Security

Quantum Sky; San Angelo (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health/Dental/Vision

401(k) match

Paid Time Off

STD/LTD/Life Insurance

Referral Bonuses

Professional development reimbursement

Parental leave

Job summary

Quantum Sky is seeking a Systems Administrator II to support the 17th TRSS Training Support Squadron at Goodfellow AFB, Texas. The role involves maintaining intelligence training applications, managing LMS/IMI systems, and providing tier-2 support across Windows, Unix, and Linux, in a multi-year contract.

You will train instructors on intelligence software, develop SOPs, and coordinate software/hardware deployments while ensuring security and uptime in a DoD network environment.

Qualifications

• Knowledge of Enterprise IT architecture and IT security principles.
• Ability to accurately define incidents, problems, and events in trouble ticketing systems.
• Experience diagnosing connectivity problems and monitoring system/server performance.

Responsibilities

• Serve as a focal point for intelligence training applications or systems.
• Respond to user requests for assistance; provide hardware and software troubleshooting.
• Provide training to instructors and other FSAs on intelligence applications, software, and operating systems.
• From time-to-time support, coordinate, and install software applications and hardware peripherals on Windows, Unix, and Linux platforms.
• Develop and maintain system administration SOPs, technical guides, and LMS/IMI-related instructions.
• Maintain LMS and IMI delivery systems; create LMS accounts and manage access permissions; ensure system uptime.
• Build, test, and deploy baselines and images within a Virtual Desktop Infrastructure (VDI).
• Manage a VMware vSphere Infrastructure and Desktop/End-user computing environment; deploy VMware components.

Skills

Enterprise IT architecture

Ticketing systems

IT security principles

Troubleshooting software/tools

Network/OS troubleshooting

OS command line tools

System administration

Education

Bachelor's degree

Job description

Quantum Sky is seeking a Systems Administrator II to support the 17th TRSS Training Support Squadron at Goodfellow AFB, Texas. The role involves maintaining intelligence training applications, managing LMS/IMI systems, and providing tier-2 support across Windows, Unix, and Linux, in a multi-year contract.

You will train instructors on intelligence software, develop SOPs, and coordinate software/hardware deployments while ensuring security and uptime in a DoD network environment.