Systems Administrator II

The University of Texas at Austin; Austin (TX); On-site; USD 58,000 - 70,000; Full time

Job summary

The University of Texas at Austin seeks a Systems Administrator II to provide IT systems administration and support for Applied Research Laboratories staff and departments. The role covers Windows desktop and deployment tasks, AD service administration, asset records, and related IT duties.

Applicant should have a minimum of two years of Windows system administration experience, strong problem-solving skills, and the ability to work independently. Travel may be required.

Qualifications

• HS/GED.
• Two years of experience in system administration within a Windows environment.
• Knowledge of computer and peripheral systems, operation, and installation.
• Ability to work independently without daily supervision.
• Handle sensitive and confidential information professionally.
• Strong communication, attention to detail, and multitasking ability.
• Acquire and maintain an IAT Level II certification (Security+ or better).
• Relevant education and experience may be substituted as appropriate.

Responsibilities

• Windows Desktop Support: provide technical assistance to users of Windows systems.
• Windows Deployment: install, configure, deploy, and update Windows systems with security configs.
• Configuration Management: perform routine hardware/software audits and maintain logs.
• Peripheral Support: configure/deploy/repair printers, UI devices, and conference room gear.
• Administer services within the Windows AD infrastructure.
• Records and Reporting: document work and status of assets.
• Other related functions as assigned.

Education

HS/GED

Windows environment experience

Professional demeanor with confidentiality

Tools

PowerShell

Active Directory

RSAT tools

VPN

Remote Desktop

ServiceNow

Job description

Possible interstate/intrastate travel

Systems Administrator II

Applied Research Laboratories

All Applicants

40

Exempt from FLSA

Immediately

Expected to Continue

PICKLE RESEARCH CAMPUS

Job Details

Purpose

To provide IT systems administration and support for Applied Research Labs (ARL) staff and departments

Responsibilities

• Windows Desktop Support: provide technical assistance (software, hardware, and authentication issues) to users of Windows computer systems.
• Windows Deployment: Install, configure, deploy, and update Windows systems for users, departments, and VM farms while adhering to required security configurations.
• Configuration Management: routine hardware and software audits and system maintenance logs.
• Peripheral Support: Configure, deploy, repair, and scuttle various system peripherals such as printers, copiers, UI devices, and conference room equipment.
• Administer various system services within the Windows AD infrastructure
• Records and Reporting: provide records of work performed and report status of system assets.
• Other related functions as assigned.

Required Qualifications

• HS/GED.
• Two years of experience in system administration within a Windows environment.
• Knowledge of computer and peripheral systems, operation, and installation.
• Demonstrated ability to work independently without daily supervision.
• Ability to handle sensitive and confidential information while maintaining a professional demeanor.
• Ability to communicate effectively with clientele. A strong attention to detail. Regular and punctual attendance with an ability to simultaneously process multiple projects.
• Acquire and maintain an IAT Level II certification (Security+ or better).
• Relevant education and experience may be substituted as appropriate.

US Citizen: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.

Preferred Qualifications

• Associate's or Bachelor’s degree in computer science, management information systems, or related field.
• At least 2 years supporting systems within a Windows environment.
• Strong knowledge of Microsoft software suites, Adobe applications, driver installations, and other routine tasks. PowerShell and/or other scripting experience.
• Experience with other Microsoft server software, features, and platforms.
• Experience with VPN, Remote Desktop, and other support tools.
• Basic knowledge of Active Directory and RSAT tools
• Experience with Linux and Mac operating systems.
• Experience with ServiceNow ticket and asset management.
• Experience in Customer Service.
• Verbal Communication Skills
• Troubleshooting, Problem-Solving, Analytical Skills
• Security+ or A+ certification

General Notes

An agency designated by the federal government handles the investigation as to the requirement for eligibility for access to classified information. Factors considered during this investigation include but are not limited to allegiance to the United States, foreign influence, foreign preference, criminal conduct, security violations, drug involvement, the likelihood of continuation of such conduct, etc.

Please mark "yes" on the application question that asks if additional materials are required. Failure to attach all additional materials listed below may result in a delay in application processing.

Salary Range

$58,000-$70,000+/negotiable depending on qualifications

Working Conditions

• Standard office conditions
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Some weekend, evening and holiday work
• Possible interstate/intrastate travel

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.