Systems Administrator I

ucf; Orlando (FL); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee Assistance Program

Flexible Spending

Job summary

University of Central Florida in Orlando seeks a Systems Administrator I to manage enterprise Microsoft 365 and Google Workspace, ensuring reliable, secure, and well-documented productivity platforms. You will implement changes, support migrations, and build automation using PowerShell and Microsoft Graph, collaborating with campus teams to deliver scalable, compliant solutions.

The ideal candidate will have a relevant degree or equivalent experience with strong governance, security, and

Qualifications

• Bachelor's degree; or High School Diploma (or equivalent) and 4 years of relevant work experience.
• Experience administering enterprise Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID).
• Experience with governance, security, retention, eDiscovery, audit, data loss prevention, Defender, or Purview capabilities.
• Experience administering Exchange Online messaging and SharePoint Online/OneDrive governance, permissions, storage, information architecture, or content lifecycle practices.
• Experience developing admin automation and reporting using PowerShell, Microsoft Graph, scripting, or workflow technologies.
• Experience supporting Google Workspace and enterprise collaboration environments.
• Relevant Microsoft certifications are preferred.

Responsibilities

• Administer Microsoft 365 and Google Workspace services; monitor service health, capacity, and platform performance.
• Investigate and resolve incidents and service requests involving messaging, collaboration, sharing, permissions, storage, security, and compliance.
• Implement governance, security, retention, audit, and data protection controls.
• Configure, test, document changes, migrations, feature rollouts, upgrades, and service improvements.
• Develop automation and reporting to improve reliability and reduce repetitive work.
• Partner with departments and technical teams to deliver supportable solutions and maintain runbooks and knowledge articles.

Skills

Microsoft 365 administration

Google Workspace administration

Governance & security

PowerShell

Microsoft Graph

Education

Bachelor's degree

High School Diploma + 4 years experience

Tools

PowerShell scripting

Scripting

Workflow automation

Job description

University Operations:

The University Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Please visit us at: https://fs.ucf.edu/ or Facebook and Instagram: UCF Facilities

The Opportunity :

University Operations is seeking to hire a Systems Administrator I. This role provides administration, operational support, implementation, automation, and continuous improvement for enterprise Microsoft 365 and Google Workspace services. The role maintains reliable, secure, supportable, and well-documented productivity platforms.

Responsibilities:

• Administer Microsoft 365 and Google Workspace services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Defender, and Purview; monitor service health, capacity, and platform performance.
• Investigate and resolve complex platform incidents and service requests involving messaging, collaboration, sharing, permissions, storage, security, compliance, and service degradation.
• Implement and maintain approved governance, security, retention, audit, eDiscovery, data loss prevention, and records-management controls.
• Configure, test, validate, and document platform changes, migrations, feature rollouts, upgrades, and service improvements, including rollback and operational handoff requirements.
• Develop and support PowerShell, Microsoft Graph, workflow automation, monitoring, and reporting solutions that improve reliability and reduce repetitive work.
• Partner with university departments and technical teams to deliver supportable solutions, communicate risks and platform limitations, and maintain procedures, standards, runbooks, and knowledge articles.

Minimum Qualifications :

• Bachelor's degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .

Preferred Qualifications :

• Experience administering enterprise Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
• Experience with Microsoft 365 governance, security, compliance, retention, eDiscovery, audit, data loss prevention, Defender, or Purview capabilities.
• Experience administering Exchange Online messaging and SharePoint Online/OneDrive governance, permissions, storage, information architecture, or content lifecycle practices.
• Experience supporting migrations, tenant changes, platform modernization, feature rollouts, or other complex Microsoft 365 initiatives.
• Experience developing administrative automation and reporting using PowerShell, Microsoft Graph, scripting, or workflow technologies and serving as an escalation resource for complex platform issues.
• Experience supporting enterprise-scale collaboration environments, producing technical and operational documentation, and administering or supporting Google Workspace.
• Relevant Microsoft certifications are preferred.

Special Instructions to the Applicants:

The anticipated salary range for this position is $64,518-$72,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program Paid tim