Systems Administrator - Bank Operations

MidFirst Business Credit, Inc.; Oklahoma City (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

MidFirst Business Credit, Inc. in Oklahoma City is seeking a Bank Operations Systems Admin to perform critical technical tasks within the Bank Operations workflow.

You will support 3rd party applications used for paper check processing across Bank Operations and Retail locations. Responsibilities include monitoring, analyzing, and resolving incidents for internal users; escalating issues as needed; administering 3rd party applications and hardware, including an on-call afterhours rotation; and

Qualifications

• Troubleshooting abilities and analytical skills for software and hardware.
• System administration and help desk support experience preferred.
• Ability to quickly learn technical systems including applications, networks, servers, databases and hardware.
• Experience with enterprise software systems, IT or process automation a plus.
• Excellent oral and written communication.
• Beginner Excel.
• Ability to work in a fast-paced, rapidly changing environment.
• Strong understanding of Bank Operations business processes preferred.

Responsibilities

• Monitor, analyze and resolve incidents for internal users.
• Escalate incidents to appropriate staff as necessary to ensure closure is completed in a timely fashion.
• Administrative and internal user support of 3rd party applications and respective hardware on a daily basis, including serving an on-call rotation for afterhours support.
• Administration of internal user access to 3rd party applications.
• Administration of internally developed processes.
• Data updates in various systems.
• Data manipulation.

Education

High School or better

Job description

A Bank Operations Systems Admin is responsible for executing the critical technical tasks that are integral in the overall Bank Operations workflow. The incumbent will also provide a wide array of technical assistance with regards to 3rd party applications utilized in the support of paper check processing for Bank Operations and Retail locations.

System Administration:

• Monitor, analyze and resolve incidents for internal users.
• Escalate incidents to appropriate staff as necessary to ensure closure is completed in a timely fashion.
• Administrative and internal user support of 3rd party applications and respective hardware on a daily basis, including serving an on-call rotation for afterhours support.
• Administration of internal user access to 3rd party applications.
• Administration of internally developed processes.

Management

• Data updates in various systems.
• Data manipulation

Required Skills

• Excellent troubleshooting abilities and analytical skills on both software and hardware.
• Previous system administration and support experience in a help desk support and troubleshooting role (strongly preferred).
• Ability to quickly learn technical systems including applications, networks, servers, databases and hardware.
• Experience with enterprise software systems, IT or process automation a plus.
• Excellent oral and written communication.
• Beginner Excel
• Ability to work in a fast-paced, rapidly changing environment.
• Strong understanding of Bank Operations business processes preferred.

Qualifications

Skills

Behaviors

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Innovative

Consistently introduces new ideas and demonstrates original thinking

Motivations

Preferred

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Self-Starter

Inspired to perform without outside help

Education

Required

High School or better.

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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