Systems Administrator

AMETEK Inc.; Souderton (Montgomery County); Sur place; USD 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Holiday pay

Health insurance

Vision insurance

Dental insurance

401(k) matching

FSAs/HSA with AMETEK contribution

Life insurance

Disability insurance

Tuition reimbursement

Employee referral program

Employee assistance program

Career advancement opportunities

Résumé du poste

AMETEK Amplifier Research is seeking a Systems Administrator to manage Windows environments, AD, Office 365, and Exchange while supporting end users and MSP partners. You’ll troubleshoot hardware and software, maintain documentation, and ensure system reliability across LAN/WAN environments.

The role emphasizes proactive problem solving, 24x7 support readiness, and keeping systems current with evolving technologies. Souderton-based position with strong team collaboration.

Qualifications

• Bachelor’s degree required; 3–5 years of Help Desk or desktop support preferred.
• Strong customer service and communication abilities; capable of walking users through solutions.
• Experience supporting Windows OS, AD, Office 365, Exchange and related IT tools.
• Ability to troubleshoot, document fixes, and work with MSPs in a fast-paced environment.

Responsabilités

• Act as the first line of technical support for end users in a high-volume IT environment.
• Troubleshoot software and hardware issues on desktops, laptops, and peripherals.
• Support corporate infrastructure: Active Directory, virtual servers, Exchange, SharePoint, VMware.
• Assist MSP to setup and support internal/external networks and servers.
• Perform storage administration and maintain system configurations and backups.
• Provide 24x7 contact support for AR entities and assist with IT purchases as needed.

Connaissances

Customer service

Strong communication

Problem solving

Time management

Formation

Bachelor’s degree

Outils

Active Directory

Office 365

Exchange

VMware

SharePoint

IIS

Backup and disaster recovery

Description du poste

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Business Unit: RF Power & Test Solutions

Posting Date: Oct 7, 2026

Job Description

About Us

Join AMETEK Amplifier Research, a leader in amplifiers and EMC testing equipment, where we offer a diverse portfolio that includes RF and microwave instrumentation amplifiers, hybrid power amplifier modules, antennas, and advanced control software. As part of our team, you'll be at the forefront of innovation, setting new industry standards and working on groundbreaking projects. Here, you'll not only advance your career but also make a significant impact on the future of technology.

Job Summary

Using a ticketing system, the Systems Administrator will determine priorities and contact end users to resolve issues. The Systems Administrator will troubleshoot, configure and/or replace laptop, desktop, and peripheral hardware components. Installs and configures MS Windows Operating Systems and other operating systems as specified. Supports and trains users in the effective use of technology. Keeping good documentation is critical and required. The Systems Administrator will ensure a high level of user satisfaction. The Systems Administrator must remain current with new and improved technology. Help IT Managed Service Provider to resolve network and server related issues. Will be required to back up Manager Operational Accounting on IT related issues and perform additional duties as requested by manager.

Key Responsibilities

Technical

• Troubleshoot software issues in a Windows environment.
• Troubleshoot hardware issues in related PCs, laptops, and peripherals.
• Knowledge and support for corporate infrastructure elements such as Active Directory, virtual servers, IIS, Office 365, Exchange, AX server, SharePoint, VMWare, Email Archivers, VOIP system, and backup and disaster recovery.
• Assists IT Managed Service Provider to set up, configure, and support internal and/or external networks and servers including hardware.
• Perform storage administration (Server, SAN and NAS).
• Maintain all systems, applications, security, and network configurations
• Assist with upgrades, patches, and new applications and equipment.
• Troubleshoot network performance issues and helps maintain IT capabilities to execute disaster recovery situation.
• Install and test necessary software and hardware.
• Provide 24 x 7 contact support for all AR entities.
• Assist in the purchasing of all IT equipment as required.

IT Help Desk

• Act as the first line of technical support and response for end users.
• Ability to work in a high call volume environment.
• Resolve IT tickets related to tier 1 software and hardware support: Windows OS, Active Directory, Office D365, PCs, laptops, peripherals, etc.
• Assist in all levels of IT Help Desk.
• Escalate technical issues if non-resolvable.
• Set up new systems and users.
• Assign or change user system access based on approved requests, including network folder access and D365 user permissions.
• Respond in timely manner to user questions/concerns.
• Maintain record of Help Desk requests.
• Maintain all company data backups.
• Respond to needs and questions of users concerning their access to network resources.
• Maintain online help desk of user requests and train users on help desk.
• Provide basic training in PC skills and PC applications, cell phones, smart phones and Company internal phone system.
• Maintain comprehensive records and inventory of end-user IT equipment, Company phones, installed software, and access privileges.

Administrative/General

• Provide administrative support as requested by Business Segment Controller.
• Maintain open communication with all levels in the organization.

Minimum Qualifications

• Bachelor’s degree
• 3-5 years or more experiences preferred
• Help Desk or Desktop support experience required
• Strong customer service abilities
• While performing the duties of this job, the employee is regularly required to walk; use hands and fingers to handle or feel; and talk or hear. The employee is occasionally required to stand; sit; reach; climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.

What’s in It for You

• Competitive compensation, holiday pay, and paid time off
• Great benefits package that includes health, vision, and dental insurance
• 401(k), plus matching
• Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave
• Employee referral program
• Tuition reimbursement program
• Employee assistance program
• Exciting, fast-paced environment where you could make a true impact
• Opportunities for career advancement within our business unit and across all other AMETEK business entities

Additional Details

Location

This position is based in Souderton, Pennsylvania, a charming town that boasts a blend of small-town charm and modern amenities. Nestled in a picturesque setting, Souderton provides a welcoming community with local shops, parks, and cultural attractions. Enjoy the tranquility of scenic landscapes and explore the town's rich history. With a close-knit community and a variety of recreational opportunities, Souderton is the perfect place for those seeking a balance between a relaxed lifestyle and engaging local experiences.

Disclaimer:Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

For more information on AMETEK's competitive benefits, please click here .

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000colleagues, in 35countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK isacomponent of the S&P 500. Visit https://www.ametek.com/careers for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 [phone].