Systems Administrator

RELI Group, Inc.; Milford Mill (MD); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

RELI Group, Inc. is looking for a Systems Administrator to manage enterprise IT systems in Milford Mill, Maryland. The role involves ensuring system availability, reliability, and security while providing support for user issues.

Applicants should have 3-5 years of experience in system administration and a strong knowledge of Windows Server and Active Directory. The position offers a salary range of $60,000 to $70,000 along with a comprehensive benefits package.

Qualifications

• 3–5+ years of experience in system administration and helpdesk support.
• Proficiency in troubleshooting Tier 2 IT issues across hardware, software, and networking.

Responsibilities

• Administer, maintain, and monitor corporate systems including servers.
• Troubleshoot and resolve Tier 2 hardware, software, and network issues.
• Assist with IT projects, system upgrades, and infrastructure improvements.

Skills

Windows Server

Active Directory

Troubleshooting Tier 2 IT issues

Virtualization platforms

Communication skills

Tools

VMware

Hyper-V

IT ticketing systems

Job description

RELI Group partners with government agencies to solve complex challenges and improve public health, strengthen national security, and make government services more effective and efficient. The Systems Administrator manages and maintains enterprise IT systems, ensuring availability, reliability, and security of infrastructure, while also providing technical support to resolve helpdesk issues and maintain high user satisfaction.

Responsibilities

• Administer, maintain, and monitor corporate systems including servers (Windows/Linux), Active Directory, Exchange/O365, and virtualization platforms (VMware/Hyper‑V).
• Perform routine system maintenance, patch management, and backups.
• Manage user accounts, permissions, and group policies in Active Directory.
• Troubleshoot and resolve Tier 2 hardware, software, and network issues escalated from the helpdesk.
• Support onboarding/offboarding processes including provisioning accounts, hardware, and software.
• Monitor system performance and implement performance tuning and resource optimization.
• Assist with IT projects, system upgrades, and infrastructure improvements.
• Maintain documentation for systems, procedures, and configurations.
• Ensure compliance with IT security policies and assist in audits as required.
• Provide support for remote users, VPN, and mobile device management (MDM).

Qualifications

• Must be able to work onsite in Windsor Mill, MD, five days a week.
• 3–5+ years of experience in system administration and helpdesk support.
• Strong knowledge of Windows Server, Active Directory, Exchange/O365, DNS, DHCP, and group policy management.
• Proficiency in troubleshooting Tier 2 IT issues across hardware, software, and networking.
• Experience with virtualization platforms and backup solutions.
• Familiarity with IT ticketing systems and remote support tools.
• Strong communication skills and a user‑focused mindset.
• Relevant certifications (e.g., CompTIA, Microsoft, ITIL) are a plus.

EEO Statement

RELI Group is an Equal Employment Opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

HubZone Information

We encourage all candidates who live in a HubZone to apply. You can check whether your address is located in a HubZone by accessing the SBA HubZone map.

Salary & Benefits

The annual salary range for this position is $60,000 to $70,000. Actual compensation will depend on factors such as skills, experience, qualifications, certifications, location, business needs, and applicable employment laws. RELI Group offers a comprehensive benefits package to its employees.