Systems Administrator

Peraton; Centennial (CO); On-site; USD 66,000 - 106,000; Full time

Job summary

Peraton is seeking a Systems Administrator to join the CAEIO program, providing IT operations and maintenance for consular applications and systems worldwide. The role focuses on stability, security, and performance of mission-critical systems across U.S. Passport Offices and Agencies.

Location is at Colorado Passport Agency in Centennial, CO, with first-shift hours roughly 7:30am–4pm, Monday–Friday. Prioritize security, incident response, and accurate documentation while supporting DoS

Qualifications

• Bachelor's degree or higher with related IT experience as listed in the Basic Qualifications.
• U.S. citizenship and active Secret Government Security Clearance.
• Experience as a systems administrator in a Windows-based environment.
• Experience troubleshooting hardware, software, and OS issues.
• Experience supporting end users in an enterprise IT environment.
• Basic understanding of networking concepts (TCP/IP, DNS).
• Experience with ServiceNow or Remedy Ticket Management System.

Responsibilities

• Install, configure, troubleshoot, and maintain desktop, server, and peripheral systems to ensure operational reliability.
• Manage deployment, monitoring, and maintenance of hardware, software, and databases including AD, vSphere, and SQL environments.
• Perform data backups, restores, and ongoing IT infrastructure management for data integrity and availability.
• Coordinate hardware/software upgrades and decommissioning with minimal service disruption.
• Administer Active Directory accounts, privileges, and badge logon configurations per security policies.
• Monitor and remediate vulnerabilities per Microsoft Defender and DoS cybersecurity standards.
• Document configurations and performance trends with accurate topology records.
• Log and resolve incidents via ServiceNow with Government System Administrators and ISSOs.

Skills

Windows environment

ServiceNow/Remedy

TCP/IP networking

End-user support

IT troubleshooting

Education

Bachelor's degree + 2 years

Master's degree + 0 years

Associates + 4 years

High School Diploma/Equivalent + 6 years

Tools

Remedy Ticket Management System

IBML Scanner Appliances

Intermec PM43 Label Printers

Cisco network devices

Job description

Responsibilities

Peraton is seeking a Systems Administrator to join our team supporting the Department of State’s Consular Affairs Enterprise Infrastructure Operations (CAEIO) program. The SA provides IT Operations and Maintenance (O&M) support for the hardware, software, and platforms that power consular applications and systems across U.S. Passport Offices and Agencies. This role ensures the stability, security, and performance of mission‑critical systems serving U.S. citizens worldwide.

Location: Colorado Passport Agency, 7245 S Havana Street, Suite B-600, Centennial, CO 80112

Core Work Schedule: First shift, approximately 7:30am – 4pm, Monday-Friday. Exact hours to be established by site lead.

Day to Day Roles and Responsibilities:

• Install, configure, troubleshoot, and maintain desktop, server, and peripheral COTS/GOTS systems to ensure operational reliability and performance.
• Manage deployment, monitoring, and maintenance of hardware, software, and databases—including Consular Affairs applications, SCCM, Active Directory, vSphere, and SQL environments.
• Perform data and system backups, restores, and ongoing management of IT infrastructure to ensure data integrity and system availability.
• Coordinate and implement hardware/software upgrades, replacements, and decommissioning activities with minimal service disruption.
• Administer Active Directory accounts, privileges, and badge logon configurations in accordance with security policies.
• Monitor and remediate vulnerabilities, ensuring compliance with Microsoft Defender and Department of State cybersecurity standards.
• Document configurations, system changes, and performance trends, maintaining accurate technical and topology documentation.
• Log, track, and resolve incidents using ServiceNow, collaborating with Government System Administrators and ISSOs to ensure secure, compliant, and efficient IT operations.
• Manage inventory of peripherals and support devices, including tracking asset transfers, maintaining accurate documentation, and ordering/replenishing supplies to ensure operational readiness.

Qualifications

Basic Qualifications

• Bachelors degree and 2 years of experience or a Masters degree and 0 years of experience or an Associates degree and 4 years of experience or a High School Diploma/Equivalent and 6 years of experience.
• U.S. citizenship and active Secret Government Security Clearance.
• Must have experience as a systems administrator in a Windows‑based environment.
• Experience troubleshooting hardware, software, and operating system issues.
• Experience supporting end users in an enterprise IT environment.
• Basic understanding of networking concepts, including TCP/IP, DNS, and network connectivity troubleshooting.
• Experience with ServiceNow or Remedy Ticket Management System.

Desired Qualifications

• Knowledge of NTFS and share permissions; distribution/security group management.
• Knowledge of DHCP, Print Server and Exchange/O365 management.
• Knowledge and understanding of Cisco switching and routing technologies.
• Experience with IBML Scanner Appliances.
• Active Directory – Users and Computers
• Experience with Intermec PM43 Label Printers.
• CompTIA A+, Network+, and/or Security+ Certifications.

Peraton Overview

Peraton is a next‑generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.