Systems Administrator
enVista
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Benefits offered by this job
Job summary
enVista is seeking a Systems Administrator to ensure smooth operation of clients' IT environments and support Microsoft Modern Workplace technologies. You will deploy, maintain, and troubleshoot systems, devices, and cloud apps to deliver secure, productive end-user experiences.
The role emphasizes collaboration, security, and ongoing improvement, with travel to client sites as needed and a focus on practical, hands‑on support in a growing company.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field or equivalent work experience.
- 3-5 years of hands‑on IT support experience, preferably in MSP environment.
- Familiarity with Microsoft Modern Workplace technologies (Microsoft 365, Intune, Teams, Azure AD, VDI).
Responsibilities
- Provide technical end-user support for enVista's clients, resolving hardware, software, and connectivity issues.
- Configure and deploy devices using Intune, Autopilot, SOTI, and similar platforms.
- Support cloud-based apps like Microsoft 365 and collaboration tools (Teams, SharePoint, OneDrive).
- Assist in deploying and maintaining VDI and remote desktop services.
- Oversee onboarding/offboarding, provisioning and deprovisioning access.
- Assist with MFA, endpoint protection, and patch management for security/compliance.
- Log and track incidents in the ticketing system and escalate when needed.
- Monitor client systems and perform routine maintenance and updates.
- Maintain ITGlue documentation and reports of configurations and resolutions.
- Stay current with Modern Workplace trends and recommend improvements.
Skills
Education
Tools
Job description
enVista is stronger than ever—focused, energized, and ready to lead the future of supply chain and enterprise consulting. As the premier provider of supply chain technology and strategy services, material handling automation and robotics, Microsoft solutions, and IT managed services, we bring more than 20 years of unmatched domain expertise to thousands of leading brands. We don’t just solve problems, we help our clients transform the way they work, grow, and compete.
As a Systems Administrator at enVista, you will play a critical role in ensuring the smooth operation of clients' IT environments, supporting Microsoft Modern Workplace technologies, and helping clients leverage cloud-based solutions, collaboration tools, and other productivity technologies. You will be responsible for deploying, maintaining, and troubleshooting a variety of systems and services used in Modern Workplaces, from user devices to cloud applications, ensuring optimal performance and security for end users.
This is more than just an IT role, it’s an opportunity to be a thought leader and change‑maker at a pivotal time in enVista’s journey. We are investing in our people, systems, and future, and we’re looking for bold innovators who want to build with us.
Our associates are at the forefront of commerce, supply chain, and technology—developing smart, sustainable solutions that improve profitability and positively impact the world. We support our people with comprehensive onboarding and training, award and recognition programs, volunteer and affinity groups, and a strong mentoring culture. We’re committed to growing top talent—and giving them the tools to thrive.
Apply today and be part of enVista’s next chapter.
- End-User Support: Provide technical support to enVista’s clients, ensuring a high level of customer satisfaction by resolving IT issues related to end user support. This includes troubleshooting hardware, software, and connectivity issues.
- Device Management: Configure, deploy, and manage devices (laptops, desktops, mobile devices) using tools like Microsoft Intune, Autopilot, SOTI or similar device management platforms.
- Cloud & Collaboration Tools: Support cloud-based applications such as Microsoft 365 and other SaaS tools. Help clients with setting up and managing collaboration tools (Teams, SharePoint, OneDrive, etc.).
- Remote Desktop & Virtualization Support: Assist enVista’s clients in deploying and maintaining virtual desktop infrastructure (VDI) solutions and remote desktop services, ensuring seamless work‑from‑anywhere experiences.
- User Onboarding & Offboarding: Ensure smooth onboarding and offboarding processes for users, including provisioning and de‑provisioning access to systems, applications, and data.
- Security & Compliance: Assist in ensuring all systems and devices are compliant with security policies, including implementing multi‑factor authentication (MFA), endpoint protection, and patch management solutions.
- Incident & Problem Management: Act as the first line of support for incidents and service requests. Log and track issues via the enVista ticketing system and escalate when necessary.
- System Monitoring & Maintenance: Monitor the health of client systems, including cloud services, collaboration tools, and endpoints. Perform routine maintenance tasks such as patching and updates.
- Documentation & Reporting: Maintain accurate records of all technical support requests, resolutions, and system configurations and continually update within ITGlue.
- Continuous Improvement: Stay up to date with industry trends and emerging technologies related to Modern Workplace and recommend improvements to optimize client environments.
- Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent work experience
- 3-5 years of hands‑on experience in IT support, preferably in a managed services or MSP environment.
- Familiarity with Microsoft’s Modern Workplace technologies and solutions (e.g., Microsoft 365, Intune, Teams, Azure AD, VDI, etc.).
- Experience with desktop and mobile device management solutions.
- Knowledge of cloud platforms and SaaS‑based tools.
- Microsoft Certified: Modern Desktop Administrator Associate (or similar certifications) is a plus.
- CompTIA ITF+, A+, or Network+ certifications are desirable.
- ITIL Foundation or similar service management certification is a plus.
- Strong troubleshooting skills, particularly with hardware, software, and networking issues.
- Proficiency in Microsoft 365 administration (Exchange, Teams, OneDrive, SharePoint).
- Knowledge of device management tools (e.g., Microsoft Intune, SCCM, SOTI, etc.).
- Familiarity with basic networking concepts (TCP/IP, VPN, DNS, etc.).
- Basic knowledge of Active Directory and Azure Active Directory.
- Experience with endpoint protection and security tools.
- Certifications:
- AZ900 (required)
- AZ104 (required)
- Citrix Certified Associate (CCA) (required)
- Excellent communication and interpersonal skills, with the ability to interact with non‑technical users.
- Strong customer service orientation and problem‑solving abilities.
- Ability to work independently as well as part of a team.
- Ability to prioritize tasks and manage multiple responsibilities in a fast‑paced environment.
This is a client‑facing role, and you may need to travel to client sites or work remotely, depending on client needs. Travel expectations are 25% locally and to other client sites that may require air travel and overnight stays.
This role offers significant opportunities for professional development, including training and certifications in Modern Workplace technologies and IT management.
- Competitive Pay + Performance Bonuses– Your impact matters, and we make sure it shows in your paycheck
- Comprehensive Health Coverage– Choose from top‑tier Medical, Dental, and Vision plans that work for you and your family
- Generous PTO, Paid Holidays & Volunteer Days– Recharge, celebrate, and give back with time off that supports your life and passions
- Peace of Mind– Enjoy company‑paid Life Insurance and Short- and Long‑Term Disability benefits
- Paid Sabbatical– After seven years of service, take a well‑earned break to rest, recharge, or explore
- 401(k) with Company Match– Invest in your future with a retirement plan that grows alongside you
- Flexible Work Options– Balance life and work with hybrid and remote opportunities that support how you thrive
- Employee Referral Bonus– Know someone amazing? Get rewarded for bringing top talent into the enVista family
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