Systems Administrator

John H. Carter Company; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

John H. Carter Company seeks an IT systems administrator to manage backups, server administration, and network infrastructure in a hybrid environment. You will support On-Prem and Online email, maintain virtual/physical platforms, and oversee security tools and ticketing systems.

Responsibilities include configuring servers, VPNs, firewalls, UPS sizing, and IT policy documentation. Occasional after-hours work may be required, with emphasis on reliability and security of daily operations.

Responsibilities

• Create and restore system backups and configurations for daily ops.
• Support hybrid email both On-Prem and Online; perform migrations and restores.
• Maintain both virtual and physical environments.
• Install and support security, antivirus, ticketing, and error reporting systems.
• Maintain Tier 2 data center and remote office equipment.
• Support telephone system; scripting and troubleshooting.
• Schedule patches, upgrades, and firmware updates for IT equipment.
• Design and install physical/virtual servers and related software components.
• Configure WAN/LAN/WiFi, site-to-site VPNs, and firewalls; monitor and troubleshoot.

Job description

Essential Duties & Responsibilities:

• Create and restore system backups, database backups, system configuration to support daily operations.
• Support email system both On-Premises and Online in a hybrid environment. Migration, maintenance, backup and restore as necessary.
• Maintain and support both virtual and physical environments.
• Install, maintain and support: signage, antivirus, trouble call ticketing system and error reporting systems.
• Maintain and monitor modified Tier 2 Data Center and remote office equipment.
• Telephone system support, scripting and troubleshooting.
• Scheduling and installation, patches, upgrades, firmware updates for all company IT equipment.
• Design, configure, and install new servers (Physical & Virtual) along with necessary software components.
• Design, configure and install WAN, LAN, WIFI, Site-to-site VPNs and firewalls network software/hardware. Upon completion monitor, troubleshooting and repair.
• Configure and size UPS for branch offices, server room, including troubleshooting and batteries replacement.
• Make recommendations, upgrades as appropriate, for remote office equipment and network configurations.
• Document administration and security processes. Create and update company IT Department policies and procedures documents.
• Provide technical support and troubleshooting for IT supported software products and equipment.
• Ensure the good operation of the company's IT department per operating procedures standards, policies and practices; and other tasks as directed by the IT Manager.
• Regular and predictable attendance is essential for this position.
• Occasional after hours and overtime work.

Please note that this role is not eligible for Visa sponsorship/assistance at this time.

PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.

If you wish to become an approved agency to assist us in our employment efforts, please submit your request to [e-mail]