System Tester & Trainer

Strategic Staffing Solutions; Detroit (MI); Hybrid; USD 70,000 - 110,000; Full time

Job summary

STRATEGIC STAFFING SOLUTIONS (S3) in Detroit, MI seeks a System Tester & Trainer on a 12-month W2 contract, hybrid on-site Tue-Thu. The role combines quality assurance testing with end-user training development and delivery to support enterprise systems adoption.

You will design and execute test plans, document defects, and deliver engaging training programs to diverse user groups, aligning with business needs and regulatory requirements.

Qualifications

• Minimum of 1 year of experience in software or systems testing (QA/UAT).
• Minimum of 2 years of experience designing and delivering end-user or technical training programs.
• Demonstrated experience writing test plans, test cases, and defect reports.
• Experience with defect tracking tools (e.g., JIRA, Azure DevOps, HP ALM).

Responsibilities

• Develop, document, and execute comprehensive test plans, test cases, and test scripts for new and updated systems.
• Perform functional, regression, integration, performance, and UAT testing across enterprise applications.
• Identify, log, and track defects; collaborate with development teams for timely resolution.
• Validate system configurations, data integrity, and end-to-end workflows in staging/production.
• Coordinate and support system patching, upgrades, and release validation activities.
• Design, develop, and deliver end-user training materials and sessions.

Skills

Software testing

Training delivery

Test plan writing

Defect tracking

Tools

JIRA

Azure DevOps

HP ALM

Job description

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

System Tester & Trainer

Detroit, MI (Hybrid/Onsite Tues-Thurs)

W2 contract role

12 Months then eligible for Contract renewal

Position Summary

The System Tester & Trainer is a dual-function role responsible for ensuring the quality and reliability of enterprise systems through structured testing, while also developing and delivering end-user training programs that drive successful system adoption. This position requires a technically proficient professional who can translate complex system behavior into clear, engaging learning experiences for a diverse workforce.

Key Responsibilities

System Testing

• Develop, document, and execute comprehensive test plans, test cases, and test scripts for new and updated systems.
• Perform functional, regression, integration, performance, and user acceptance testing (UAT) across enterprise applications.
• Identify, log, and track defects using defect management tools; collaborate with development teams to facilitate timely resolution.
• Validate system configurations, data integrity, and end-to-end workflows in staging and production environments.
• Maintain test documentation and ensure test artifacts are version-controlled and audit-ready.
• Coordinate and support system patching, upgrades, and release validation activities.
• Collaborate with business analysts and subject matter experts to clarify requirements and acceptance criteria.

Training Development & Delivery

• Conduct training needs assessments to identify skill gaps and determine the appropriate training approach for various user groups.
• Design, develop, and maintain training materials including instructor-led guides, e-learning modules, job aids, quick reference cards, and user manuals.
• Deliver engaging classroom, virtual, and on-the-job training sessions to end users, supervisors, and technical staff
• Tailor instructional content and delivery style to accommodate different learning styles, experience levels, and audience backgrounds.
• Evaluate training effectiveness using assessments, feedback surveys, and performance metrics; continuously improve program content.
• Maintain a current library of training resources and update materials in response to system changes, updates, or regulatory requirements.
• Coordinate training schedules, logistics, and participant enrollment to maximize attendance and minimize operational disruption.
• Serve as a go-to resource for post-training support, providing reinforcement coaching and troubleshooting assistance.

Qualifications

• Minimum of 1 year of experience in software or systems testing (QA/UAT).
• Minimum of 2 years of experience designing and delivering end-user or technical training programs.
• Demonstrated experience writing test plans, test cases, and defect reports.
• Experience with defect tracking tools (e.g., JIRA, Azure DevOps, HP ALM).

*Beware of scams. S3 never asks for money during its onboarding process.