System Technology Specialist / Automation engineer

SIG Combibloc Group Ltd; Northlake (IL); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Healthcare & life insurance

401K Retirement matching

Vacation & PSL

Paid Holidays

Performance Bonus

Job summary

SIG Combibloc Group Ltd is looking for a System Technology Specialist in Northlake, IL to provide advanced technical support primarily in electrical, electronic, and mechanical aspects of filling line equipment. The role emphasizes troubleshooting and optimization, contributing significantly to installation and continuous improvement projects.

The ideal candidate will have a Bachelor’s degree in Electrical Engineering and proven experience in automation technology. Key offerings include comprehensive healthcare, 401K matching, and paid holidays, fostering a strong emphasis on customer satisfaction.

Qualifications

• Bachelor’s degree in electrical engineering, Automation, Control Systems, or a related technical field.
• 6–10 years of relevant technical experience.
• Proven experience in automation technology and technical service environments.

Responsibilities

• Deliver 2nd level technical support to Service Account Managers and Field Service Engineers.
• Provide troubleshooting guidance and resolve complex system and automation issues.
• Support installation, commissioning, and startup of equipment.

Skills

Automation technology

Technical service experience

Troubleshooting skills

PLC systems knowledge

Communication skills

Customer-oriented mindset

Education

Bachelor’s degree in electrical engineering or related field

Tools

Microsoft Office

PLC systems (Siemens, Schneider, Allen-Bradley)

Job description

System Technology Specialist / Automation Engineer

Posting Start Date: 6/23/26. Main Location: Northlake, IL. Requisition ID: 53423.

SUMMARY OF ROLE

Provide advanced technical support to local service organizations and customers in electrical, electronic, automation, and mechanical aspects of SIG filling line equipment. This role focuses on troubleshooting, diagnostics, and system optimization, ensuring high equipment performance and customer satisfaction. The position contributes to installation, commissioning, and continuous improvement projects, acting as a second-level support expert for field teams and service professionals.

COMPENSATION

$85k-$95k

KEY RESPONSIBILITIES

• Deliver 2nd level technical support to Service Account Managers (SAMs) and Field Service Engineers (FSEs).
• Provide troubleshooting guidance and resolve complex system and automation issues.
• Conduct claim analysis and identify root causes for technical failures.
• Support installation, commissioning, and startup of equipment in collaboration with project teams.
• Develop and maintain technical documentation and support materials.
• Deliver remote technical support to customers and internal stakeholders.
• Work with PLC systems (Siemens, Allen-Bradley, Schneider) to support programming and system functionality.
• Assist in equipment upgrades, including installation of rebuilding kits and restoring production operations.
• Ensure high levels of customer satisfaction through effective problem resolution and service quality.

YOU BRING THESE SKILLS, EXPERIENCE & EDUCATION

• Bachelor’s degree in electrical engineering, Automation, Control Systems, or a related technical field.
• Proven experience in automation technology and technical service environments.
• Strong knowledge of PLC systems such as Siemens, Schneider, and Allen-Bradley.
• Solid understanding of electrical, mechanical, and control system principles.
• Advanced proficiency in Microsoft systems and MS Office tools.
• Strong troubleshooting, analytical, and problem-solving skills.
• Effective communication skills; advanced English required (Spanish is a plus).
• Relevant technical experience (6–10 years in technical roles).
• Customer-oriented mindset with strong focus on quality, results, and continuous improvement.

WE OFFER:

• Generous eligibility healthcare & life insurance for you and qualified dependents
• 401K Retirement matching reimbursement
• Vacation & PSL
• Paid Holidays
• Performance Bonus
• And much more!