System Technician II (MSP – Managed IT Services)

Techies; New Jersey; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Benefits

IRA with 3% company match

Hybrid work options

Certification reimbursement

Job summary

TECHIES in New Jersey is seeking a System Technician II to join our fast-growing MSP team. You’ll tackle escalated tickets, manage servers, and provide reliable networking support, working remotely or onsite as needed.

The ideal candidate has 3+ years in IT support, strong knowledge of AD, virtualization, Microsoft 365, and a proven troubleshooting mindset. We value humor, teamwork, and a passion for learning as you help clients stay productive.

Qualifications

• 3+ years of IT support experience, preferably in an MSP.
• Strong understanding of networking, AD, virtualization, and Microsoft 365.
• Excellent troubleshooting and communication skills.

Responsibilities

• Be the go-to tech for escalated tickets, server management, and networking support.
• Troubleshoot complex IT issues — remotely and onsite — with confidence.
• Configure and maintain Windows servers, Microsoft 365, cloud environments, and firewalls.
• Assist with client onboarding, system upgrades, and migrations.
• Collaborate with other techs and document solutions with clear notes.

Skills

IT Support

Networking

Active Directory

Virtualization

Microsoft 365

Troubleshooting

Communication

Job description

Join the Team That Keeps Businesses Running Smoothly!

At TECHIES, we’re not your average IT shop — we’re the behind-the-scenes heroes helping small and mid-sized businesses thrive with technology that just works. From cloud to cybersecurity, from network optimization to user rescue missions, we make IT look easy (but you’ll know it’s not .)

We’re growing fast in New Jersey and are looking for a System Technician II who loves problem-solving, mastering new tech, and making clients’ lives easier. If you thrive in a fast-paced MSP environment and get a rush from closing tickets and saving the day, keep reading.

What You’ll Do

• Be the go-to tech for escalated tickets, server management, and networking support.
• Troubleshoot complex IT issues — remotely and onsite — with confidence and creativity.
• Configure and maintain Windows servers, Microsoft 365, cloud environments, and firewalls.
• Assist with client onboarding, system upgrades, and migrations.
• Collaborate with other techs (and occasionally laugh about user errors).
• Document your magic — because good notes are the real MVP.

What You Bring

• 3+ years of IT support experience (MSP experience = huge plus!)
• Solid understanding of networking, AD, virtualization, and Microsoft 365.
• Strong troubleshooting instincts and communication skills.
• The ability to juggle multiple priorities — and keep a sense of humor doing it.
• Certifications like CompTIA Network+, A+, or Microsoft (optional but awesome).

What’s In It for You

• Competitive pay and growth opportunities.
• Health Benefits options
• IRA with 3% company match — because your future matters
• Flexible scheduling and hybrid work options.
• Paid training and certification reimbursement.
• A tight-knit team that values collaboration, learning, and the occasional meme war.
• Real career progression — this isn’t a help desk cul-de-sac.