System Support Administrator Associate | Flexible Schedules
Naval Nuclear Laboratory
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Descrizione del lavoro
The Naval Nuclear Laboratory in the United States is seeking a System Support Administrator to ensure reliable end-user computing and IT service delivery across desktop environments. You will handle escalation, troubleshoot hardware and software, and collaborate with cross-functional teams to maintain secure, productive user experiences.
The role emphasizes proactive problem solving, operating in a fast-paced setting, and supporting missions related to national security and innovation through
Competenze
- Bachelor's degree from an accredited college or university in a related field.
- Master's degree from an accredited college or university in a related field.
Mansioni
- Provide Help Desk escalation handling to resolve user-reported issues.
- Collaborate with desktop management, software management, and network teams to resolve IT challenges.
- Troubleshoot hardware, software, and network connectivity issues to maintain productivity.
- Provision, configure and install user devices, OS, and network software.
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
The Naval Nuclear Laboratory in the United States is seeking a System Support Administrator to ensure reliable end-user computing and IT service delivery across desktop environments. You will handle escalation, troubleshoot hardware and software, and collaborate with cross-functional teams to maintain secure, productive user experiences.
The role emphasizes proactive problem solving, operating in a fast-paced setting, and supporting missions related to national security and innovation through
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