System Operator Trainer

New York ISO; City of Rensselaer (NY); Hybrid; USD 81,000 - 135,000; Full time

Job summary

NYISO in Rensselaer, NY seeks a System Operator Trainer to develop, deliver and document power system operations training for NYISO staff and neighboring regions. Training formats include classroom, simulation, computer-based and on‑the‑job coaching.

You’ll provide instruction one-to-one, in small groups and large forums to ensure effective operator performance. The role requires five years of related training experience, familiarity with energy management software, and delivering training at

Qualifications

• Bachelor’s degree in a technical field related to power systems or engineering preferred.
• Master’s degree in Education or related experience with instructional skills desired.
• Associate degree or equivalent with relevant certifications required.
• Five years of related technical or scientific training experience.
• Experience delivering training to technical learners (trade school/college).
• Working knowledge of energy management or control system software.
• Experience with training simulators (OTS or equivalent).
• Experience in power system training or instructional design preferred.

Responsibilities

• Participate in all phases of SAT for System Operator Training programs.
• Collaborate with NPCC NYCA and North American transmission owners for joint training.
• Conduct Job Task Analysis with Grid Operations to update tasks per PER-005.
• Document and maintain training records for audits and compliance.
• Develop training content for NYCA transmission system operations.
• Lead UAT with Grid Operations for new projects using the OTS.
• Contribute to curriculum improvements as part of the CRC.
• Serve as SME for operational and training topics across NYISO.

Skills

Training delivery

SAT framework

Documentation

Interpersonal communication

Education

Bachelor’s degree in Power System Technology, Electrical Technology, Computer Science, Mechanical Technology

Master’s degree in Education or related experience

Associate degree or equivalent with relevant certifications

Tools

Energy Management software

Operator Training Simulator (OTS)

Job description

Career Opportunity with the NYISO

System Operator Trainer

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state.

The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO’s Operations department invites applications for a full-time System Operator Trainer.

SUMMARY:

Develop, deliver and document power system operations training for NYISO operations staff and other operating entities within New York and neighboring regions.Deliver training in classroom, simulation, computer based and OJT formats.Provided instruction through one-on-one, small group and large group forums.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Participate inall phases of the Systematic Approach to Training(SAT)in support of the various System Operator Training (SOT) training programs.
• Collaborate with the training staffs of NPCC Control Areas, theNewYork Control Area (NYCA)and North AmericanTransmission Owners to deliver joint and coordinated training.
• Conduct Job Task Analysisin conjunction with Grid Operations todeterminetheneedtoupdate Control Room Operator tasksandensure compliance with NERC Standard PER-005 requirements.
• Document andmaintaintraining records for audit and compliance purposesin accordance withNERC and NYISO requirementsutilizingvarious compliance tools and software programs.
• Participate in projects of varying scope and complexityin order todevelop the training needed to ensure operators have the information and skills necessary tooperatethe NYCA Transmission System.
• ConductUser Acceptance Testing (UAT)along with Grid Operations fornew projectsutilizingthe Operator Training Simulator (OTS)tovalidateproper project behavior and expose the operators to new functionality before going live in production.
• Contribute towards the continued improvement of training programsas a member of the NYISO Curriculum Review Committee (CRC).
• Serve as Subject Matter Expert for variousoperational and trainingtopicsin support ofNYISO committees and departments.
• Participate in regional and national forumsrelated topower system operationsandtraining.

SUPERVISORY RESPONSIBILITIES:

None.

QUALIFICATIONS:

EDUCATION:

Bachelor’s degree in Power System Technology, Electrical Technology, Computer Science, Mechanical Technology or a related technical field preferred. Master’s degree in Education (High School Level) or related experience in formal training and experience in instructional skills and training methods desired. Associate degree or equivalent experience with relevant certifications required.

EXPERIENCE:

• Five years of related technical or scientific/engineering training experience.
• Demonstrated ability to deliver training to a technical trade school or junior college level.
• Working knowledge of the use ofEnergy Managementor control systemsoftware.
• Working knowledge of the use ofaSimulatorapplicationfor Training.
• Documentedexperienceconductingpowersystemrelatedtraining,power systemoperationorinstructional design experiencefortechnical topicsdesired.

CERTIFICATES, LICENSES, REGISTRATIONS:

NERCReliabilityCertificationpreferred.Successful applicants willbe requiredto earn aNERCReliability Certification within six months of joining the NYISO.

Accredited trainer documentation and/or educational certification (AMA, Langevin, Navy Master Training Specialist or equivalent) preferred.

ADDITIONAL REQUIREMENTS:

• Ability to read, analyze and interpretengineeringdrawings, technical manuals,operational criteria documents, businesscorrespondenceand procedure manuals.Ability to effectively present information and respond to questions from staff and external industry partners.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area,circumferenceand volume.Ability to apply concepts of basic algebra and geometry.
• Ability to solve practicaland complexproblems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructionsfurnishedin written oral, diagram or schedule form.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.Contact with staff and public will occur.Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays.

At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements.

The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs.

All offers of employment will be made contingent upon the successful completion of a drug screening and background check.

The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.

Salary Range

$80,800 - $135,000 USD