System of Care - Lead Family Coordinator

Region 8 Mental Health; Brandon (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

Region 8 Mental Health seeks a Lead Family Coordinator (Contract Position) in Mississippi. The role requires lived experience as a primary caregiver for a child or youth with a serious emotional distress (SED) and involves travel for home visits and community outreach.

You will partner with staff to implement a system of care and provide peer support to families. Responsibilities include advocacy, engagement, and connecting families to essential resources, while promoting family well-being and

Qualifications

• Bachelor's Degree required.
• Mississippi driver’s license required.
• Must pass a criminal background check.

Responsibilities

• Utilize lived experience to assist families navigating change and recovery.
• Assess family needs through interviews, home visits, and ongoing communication.
• Connect families to housing, healthcare, legal services, and educational support.
• Serve as liaison between families and service providers for timely access to services.
• Advocate for families to overcome barriers within complex systems.

Skills

Empathy and compassion

Problem-solving

Organizational skills

Conflict resolution

Rapport building

Education

Bachelor's Degree

Job description

Description

Lead Family Coordinator

Contract Position

The Lead Family Coordinator must have lived experience as a primary caregiver of a child, youth, or young adult with a SED who has received or is currently receiving services from the mental health system. Responsibilities include working in partnership with your staff in all aspects of implementing the system of care and providing peer support to families. The Coordinator will involve travel for home visits and community outreach.

CHARACTERISTICS of WORK

The Lead Family Coordinator is responsible for supporting and empowering families facing challenging life circumstances by providing advocacy, guidance, and access to essential resources. This role focuses on promoting the well-being of children and strengthening family stability through a holistic, family-centered approach.

EXAMPLES OF RESPONSIBILITIES

• Utilize their lived experience to assist consumers with navigating the process of change through which individuals improve their health and wellness, live a self-directed life, and strive to reach their full potential. Peer Support Specialists will teach consumers the importance of improving the four major dimensions that support a life in recovery including Home, Health, Purpose and Community.
• Assess family needs through interviews, home visits, and ongoing communication.
• Connect families to community resources, including housing, healthcare, legal services, and educational support.
• Serve as a liaison between families and service providers to ensure timely and effective access to services.
• Advocate on behalf of families to help overcome barriers and navigate complex systems.
• Provide education on family rights, parenting skills, and available community resources.
• Support conflict resolution and promote healthy communication within family units.
• Develop and monitor individualized service plans to track family progress and outcomes
• Maintain accurate documentation and case records in compliance with organizational and legal standards.
• Collaborate with multidisciplinary teams, including social workers, educators, and healthcare providers.
• Teach and support acquisition and utilization of skills needed to facilitate individual recovery.
• Participate in MAP Team and Wraparound meetings as requested.
• Coordinate with the consumer’s treatment team and other supports to arrange services or resources to help achieve their goals.
• Promote the utilization of natural resources within the community.
• Serve as a positive role-model and demonstrate a professional and caring attitude toward co-workers and consumers.

Requirements

Skills and Competencies

• Empathy and compassion
• Problem-solving and critical thinking
• Organizational and time-management skills
• Conflict resolution and mediation
• Ability to build trust and rapport with families

Qualifications

• Bachelor's Degree
• Must maintain a valid Mississippi driver’s license
• Must pass a criminal background check

REPORTING SUPERVISOR

Project Director, Center Coordinator, County Administrator, Clinical Directors

POSITIONS SUPERVISED

None

Staff as assigned