System Navigator (Bilingual English/Spanish) at HomeSafe

Wayne State University; West Palm Beach (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A Florida-based health service provider is seeking a System Navigator to support families by coordinating health care navigation and social services. Key responsibilities include engaging families through home visits, assisting in navigating county systems, and serving as a liaison with community partners. Candidates should have a High School Diploma/GED, experience providing social services in Palm Beach County, and a valid Florida's driver's license. Flexible scheduling is available to meet client needs.

Qualifications

• Experience working with families and providing social services in Palm Beach County.
• Valid Florida's driver's license is required.

Responsibilities

• Engage families through home or community visits to assess needs.
• Assist clients with navigating county systems and reducing barriers to care.
• Serve as a liaison with community partners to coordinate services.
• Maintain accurate documentation and communication with supervisors.

Education

High School Diploma/GED

Associates/Bachelor's degree preferred

Job description

The System Navigator supports families by coordinating health care navigation, medical payment resources, and intensive social services in collaboration with county providers. This role promotes Healthy Beginnings program goals, delivers safe sleep education to caregivers of infants, and provides field-based services with flexible scheduling to meet client needs.

Key Responsibilities

• Engage families through home or community visits to assess needs and connect them to health, financial, and transportation resources.
• Assist clients with navigating county systems, completing medical forms, and reducing barriers to care.
• Serve as a liaison with community partners to coordinate services and streamline access.
• Maintain accurate documentation, data entry, and communication with supervisors to support program outcomes and compliance.

Qualifications

• High School Diploma/GED required. Associates/Bachelor's degree preferred.
• One (1) year experience working with families and providing social services and community resources support in Palm Beach County.
• Valid Florida’s driver’s license is required.