System Manager of Epic Applications (FT- 1.0 FTE, Day Shift, Remote)

Bozeman Health; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Bozeman Health is seeking a System Manager of Epic Applications to lead IT configurations supporting Revenue Cycle Management. This role involves managing a team of analysts, overseeing system upgrades, and ensuring compliance with healthcare standards. Ideal candidates will possess strong leadership skills and relevant Epic certifications.

Qualifications

• Three years of experience in Epic implementations or supporting large integrated systems.
• Five years of supervisory experience.
• Seven years of progressive, relevant experience in healthcare or IT.

Responsibilities

• Manage Epic Certified Application Analysts and oversee system configurations.
• Lead Epic system upgrades and routine maintenance.
• Coordinate departmental services and assess performance.

Skills

Leadership

Communication

Project Management

Analytical Skills

Education

Bachelor Degree in computer science, information systems, business administration, or healthcare administration

Current Epic Certification(s)

Tools

Epic Systems

Job description

We are seeking an energetic leader to oversee Epic IT configurations that support Revenue Cycle Management. In this role, you will manage a team responsible for implementing strategic initiatives and driving key configuration efforts within the healthcare revenue cycle domain.
As a System Manager, you will act as a trusted advisor to business operational and clinical stakeholders—offering clear, practical guidance and collaborating across teams to improve healthcare IT solutions. You will also lead Epic system upgrades and routine maintenance, with a focus on modules including Prelude, Cadence, HIM, and both Professional and Hospital Billing (Resolute).

This position can be remote. Please review the approved remote states below.

Remote Work Approved States:
Arizona
Florida
Georgia
Idaho
Iowa
South Dakota
Texas
South Carolina
Wisconsin
North Carolina

*If your state is not listed, you must relocate to Montana or one of the approved states above to be eligible for this position.

Position Summary:

The System Manager of Epic Applications is responsible for managing the Epic Certified Application Analysts. These staff are responsible for working with clinical subject matter experts (SMEs) to design, build, validate, test, optimize, and support the Epic system based on best practice methods. This role is responsible for independently formulating and implementing solutions to respond to and resolve customer requests, issues, and problems, while meeting the changing demands and priorities of the health system and the third-party environments. This role will coordinate issues within their teams and escalate as appropriate. The System Manager Epic Applications is expected to be involved in not only the install planning, but also the long-term support of Epic and will need to be able to effectively delegate projects and tasks to the team. Additionally this role will manage the team resources to ensure analysis of workflows is in-depth, data collection is thorough, report details are adequate, and other technical requirements required are achieved so the users’ needs are met. The System Manager Epic Applications will create and follow system standards related to workflow analysis, system specifications generation, proof of concept validation and sign off, system configuration, application and integrated testing, change control, training, and implementations.

Minimum Qualifications:

Required

• Bachelor Degree in computer science, information systems, business administration, or healthcare administration; equivalent combination of education and experience may be considered.
• Current Epic Certification(s)
• Three (3) years of experience in Epic implementations or experience with implementing and supporting large integrated systems in a healthcare organization
• Five (5) years of supervisory experience
• Seven (7) years of progressive, relevant experience (healthcare or IT)

Preferred

• Current certification (e.g. HL7, Project Management, or ITIL)

Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

• Assists Leadership with broad operations to ensure the provision of comprehensive departmental services in compliance with all regulatory agencies and healthcare system requirements.
• Ensures a collaborative departmental approach to long-range strategic operational planning, care and service design and development of organizational policies, which reflect the mission of the organization.
• Coordinates and oversees the organization-wide departmental services. Continuously assesses, measures and improves departmental performance.
• Demonstrates responsible management of all departmental resources.
• Demonstrates clinical/technical and managerial competency. Ensures staff professional needs are met.
• Leads, teaches, inspires, helps and consistently demonstrates healthcare system behavioral standards.
• Facilitates collaboration between IT staff and key stakeholders to clarify project objectives, scope, benefits, and deliverables and to determine timeframe, resource requirements, and allotment of available resources to complete various phases of the project.
• Regularly communicate with key stakeholders to provide updates on the status of key strategic and operational projects.

• Provides leadership for and is accountable for the successful completion and results of major projects. Develops and manages detailed project plan to ensure that it is completed in scope, on time and within budget and meets business requirements; as well as develops, manages and tracks budgets to project completion

• Provides comprehensive reports on team initiatives and project progress.

Knowledge, Skills, and Abilities

• Strong leadership managerial skills; ability to plan, delegate, monitor and improve work performance
• Demonstrates sound judgment, patience, and maintains a professional demeanor at all times
• Exercises tact, discretion, sensitivity, and maintains confidentiality
• Performs essential job functions successfully in a busy and stressful environment
• Learns current and new computer applications and office equipment utilized at Bozeman Health
• Strong interpersonal, verbal, and written communication skills
• Analyzes, organizes, and prioritizes work while meeting multiple deadlines

Schedule Requirements

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

Lifting (Rarely – 30 pounds): Exerting force and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people. Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain. Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain. Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination. Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms. Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints. Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability. Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward. Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling. Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials. Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow. Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses. *Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by the personnel so classified.

77211300 Information Technology