System Manager CDI

Baptist Health; Little Rock (AR); On-site; USD 110,000 - 150,000; Full time

Job summary

Baptist Health in Arkansas seeks a System Manager of Clinical Documentation Improvement (CDI) to lead system‑level CDI strategy, standardize documentation practices, and improve SOI and ROM reporting across facilities in Little Rock and beyond.

You will oversee CDI teams, collaborate with physicians, coding, quality and utilization management, implement CDI software, ensure regulatory compliance, and drive data integrity and reimbursement accuracy while fostering professional growth.

Qualifications

• Bachelor's degree in nursing or health information management with CDI certification.
• Minimum years of hospital CDI leadership experience and supervisory background.
• Strong knowledge of coding guidelines, regulatory standards, and data accuracy.

Responsibilities

• Strategic Leadership: develop system-wide CDI strategies and policies.
• Oversee day-to-day CDI operations across facilities and report on metrics.
• Evaluate CDI software/tools and drive data analytics capabilities.
• Recruit, train, and mentor CDI staff and promote collaboration with physicians.
• Ensure compliance with coding guidelines, regulations, and quality measures.

Skills

Leadership

Strategic planning

Healthcare quality

Regulatory compliance

Communication

Education

BSN

Health Information Management

CCS certification

CDIP/CCDS preferred

Job description

The System Manager of Clinical Documentation Improvement (CDI) is responsible for providing leadership, strategic direction, and operational oversight for CDI across multiple facilities within the system. This role ensures the consistent application of CDI best practices, optimizes documentation for accurate reflection of the patient's severity of illness (SOI), risk of mortality (ROM), and improves overall data integrity to reflect, complexity of care, accurate reporting of quality metrics, reimbursement, and hospital outcomes. This position involves extensive collaboration with physicians, advanced practice providers, coding, and other healthcare professionals.

Responsibilities

Strategic Leadership: Develop, implement, and maintain system-wide Clinical Documentation Integrity (CDI) strategies, policies, and procedures that align with organizational goals and regulatory requirements.

Operational Management, and Reporting: Oversee day-to-day operations of the CDI team across all facilities, ensuring efficiency, productivity, and adherence to established metrics. Monitor and analyze CDI performance data, identify areas for improvement, and implement corrective actions to ensure compliance with coding guidelines, official coding advice, and regulatory standards. Prepare and present regular reports on CDI performance, achievements, and challenges to senior leadership.

Technology and Innovation: Evaluate and implement CDI software and tools to enhance workflow efficiency and data analytics capabilities. This includes staying abreast of industry trends and technological advancements.

Team Development, Collaboration and Communication: Recruit, train, mentor, and evaluate CDI specialists and managers, fostering a culture of continuous learning and professional growth within the CDI department. Partner with physicians, coding professionals, physician advisors, utilization management, quality, and other stakeholders to promote accurate and complete clinical documentation. Provide ongoing, formal and informal education to providers and healthcare teams on documentation best practices, coding guidelines, regulatory requirements, and the impact of documentation on quality measures and reimbursement.

Quality and Compliance: Maintain adherence to all official coding guidelines, regulatory requirements, and ethical standards.

Financial Stewardship: Contribute to the financial health of the organization by ensuring accurate documentation that supports appropriate reimbursement and minimizes compliance risks.

Qualifications

Required: Bachelor's degree in Nursing (BSN) with a current license in the state of Arkansas OR Bachelor's degree in Health Information Management with a Certified Coding Specialist (CCS) certification and extensive coding work history. A minimum of 5 years of relevant work experience in a hospital setting and 3 years of supervisory experience is required.

Preferred: Master's degree in a relevant field is preferred. Current Certified Clinical Documentation Specialist (CCDS) or Certified Documentation Improvement Practitioner (CDIP), or willingness to obtain within first 2 yrs of employment.

Knowledge, Skills, & Abilities Needed

• Comprehensive knowledge of anatomy, physiology, pathophysiology, pharmacology, medical terminology and clinical disease processes.
• Strong understanding of MS-DRGs, APR-DRGs and ICD-10-CM/PCS coding guidelines.
• Excellent communicator with ability to effectively communicate with physicians and executive leadership.
• Strong analytical and problem solving skills.
• Good organization and time management skills.