System Integration Business Analyst - Software Compliance

Lockheed Martin Corporation; Alabama; On-site; USD 60,000 - 111,000; Full time

Benefits offered by this job

Medical benefits

Dental and Vision

401(k) match

Paid time off

Parental Leave

Flexible schedules

Job summary

Lockheed Martin Corporation in Huntsville, AL seeks a Software Asset Management specialist to support day-to-day operations and coordinate asset lifecycles from procurement to deployment. You will work with Desktop, Server, IT Procurement teams and the user community, analyzing data and producing monthly metrics while handling ticket routing in a virtual environment.

The role emphasizes collaboration, process development, and adherence to enterprise asset management practices to optimize

Qualifications

• Knowledge of asset management principles required.
• Experience with IT support functions and service delivery.
• Proficiency in Microsoft Office for reporting and charts.
• Experience using a helpdesk system (Remedy, ServiceNow, etc.).

Responsibilities

• Maintain software assets through procurement, deployment, maintenance and disposition lifecycles.
• Coordinate with Desktop, Server and IT Procurement teams on asset plans and tracking.
• Analyze data, generate monthly metrics, and route tickets for resolution.
• Collaborate with customers to align IT assets with enterprise strategies.

Skills

Asset management principles

IT support functions

MS Office reports/charts

Helpdesk ticketing system (Remedy, SN,

Tools

Filemaker Pro

Procure-to-pay (P2P) system

Job description

Standard Job Description

Our employees are the core of everything we do, and they are helping the future arrive. As a leading technology innovation company, our team of over 100,000 people works with partners around the world to bring proven performance to our customers’ toughest challenges. Headquartered in Bethesda, MD, Lockheed

Standard Job Description

Our employees are the core of everything we do, and they are helping the future arrive. As a leading technology innovation company, our team of over 100,000 people works with partners around the world to bring proven performance to our customers’ toughest challenges. Headquartered in Bethesda, MD, Lockheed

This Enterprise Operations (EO) position supports the Lockheed Martin Space division located at the Huntsville, AL facility.

This position will provide Software Asset Management with responsibility for successfully maintaining day to day operational support as it relates to Software Asset Management and Problem ticket coordination.

The Position will integrate with user community, Desktop, Server, IT Procurement teams to successfully plan, support, coordinate, and track software assets throughout the software asset’s lifecycle from procurement to deployment, to maintenance, and disposition. Familiar working in a virtual environment.

Daily activities include data analysis, and reporting; customer service, producing monthly metrics, ticket routing and maintenance of software asset information in asset management databases.

Participates with customers to formulate and implement enterprise-wide business, organization and information technology strategies. Work with customers to help conceptualize means to apply information technology as a strategic asset. Involved in the process of designing and delivering integrated business and information solutions to support the enterprise’s accomplishment of business goals.

Basic Qualifications

• Knowledge of asset management principles
• Knowledge of Information Technology support and functions
• Experienced with the use of Microsoft Suite of products to develop reports and charts
• Experience using a helpdesk ticketing system (Remedy, Service Now, etc.)

Desired Skills

• Working knowledge of software reconciliation, licensing, maintenance and conditions between procured rights and compliance.
• Strong communication, organization and interpersonal skills.
• Working knowledge of maintaining accurate software inventory levels. Report shortages, overages and all inventory levels monthly for replenishment.
• Ability to create, author and follow processes.
• Experience assisting in the development and maintenance of effective software asset management processes and procedures.
• Ability to meet aggressive deadlines
• Experience with Filemaker Pro and Procure-to-pay system (P2P) system,
• Experience in a call center environment

Pay Information

GeoZone Definition:

GeoZones are geographic groupings created by Lockheed Martin to align compensation ranges with regional labor markets and cost-of-labor differences across the United States. Locations are assigned a Geo Zone based on the primary work location of the role.

• Full-time salary range (GEOZONE 1): $74900.00 - $139100.00
  • Includes metropolitan areas such as Sunnyvale CA; Pal Alto, CA; New York City metropolitan area; Newark, New Jersey; etc.
• Full-time salary range (GEOZONE 2): :$67400.00 - $125200.00
  • Includes metropolitan areas such as Denver, CO; King of Prussia, PA; Stratford, CT; Moorestown, NJ; etc.
• Full-time salary range (GEOZONE 3): :$59900.00 - $111300.00
  • Includes metropolitan areas such as Dallas-Fort Worth, TX; Orlando, FL; Grand Prairie, TX; Marietta, GA; etc.
• Full-time salary range (GEOZONE 4): :$53900.00 - $100100.00
  • Includes metropolitan areas such as Camden, AR; Lexington, KY; Ocala, FL; Lufkin, TX; etc.

At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow- both professionally and personally.

The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only.

Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.

Benefits offered:

Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.

• Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
• For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.