System Implementation Specialist

Public Consulting Group; Northern (KY); Hybrid; USD 75,000 - 120,000; Full time

Benefits offered by this job

Medical and dental care benefits

401k

PTO and parental leave

Job summary

Public Consulting Group (PCG) is seeking a dynamic Implementation Specialist to support system integration projects in a hybrid environment. You will design, configure, and develop forms, templates, and workflows while producing clean code from defined specs and integrating third‑party components.

Travel to client sites may be required. Ideal candidates have a Bachelor’s degree (Master’s preferred) and 5+ years of relevant experience, with strong MS Office, data analytics, SQL, and familiarity

Qualifications

• Bachelor’s degree or 5 years’ experience required; Master’s degree preferred.
• 5+ years of relevant work experience in public sector tech initiatives.
• Ability to navigate service delivery systems for programs administered by states and regulated by federal authorities.
• Strong MS Office skills; data analytics capabilities including SQL and SPSS are a plus.

Responsibilities

• Contribute to designing, configuring, and developing forms, templates, and workflows.
• Produce clean, efficient code based on specifications.
• Integrate software components and third-party programs.
• Troubleshoot and upgrade existing software; gather and document customer use cases.
• Understand SDLC methodologies and Agile/Waterfall or Hybrid approaches.

Skills

Agile methodologies

JIRA

SQL

Azure DevOps

Communication skills

Data analysis

Education

Bachelor’s degree

Master’s degree preferred

Tools

MS Visio

MS Project

SharePoint

Jenkins

GitHub

CI/CD tooling

Job description

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.Services:* Strategy, Architecture, Planning, and Procurement* Business Enablement* Business Solutions* Project Assurance**Overall Responsibilities** We are currently seeking the services of full-time Implementation Specialist to support our System Integration projects. If you are dynamic, mature, ambitious, creative, and autonomous, you will appreciate working with our team of technology professionals committed to providing value-added services on our clients’ technology projects. As we are in the early phases of continuously improving and refining our product offerings, you’ll be faced with exciting challenges that require problem-solving and innovation. If you're someone who enjoys tackling complex issues and thrives on the satisfaction of driving real change, this is the perfect opportunity for you to make a lasting impact.**Specific Responsibilities*** Contribute to designing, configuring, and developing custom forms, templates, and workflows.* Produce clean, efficient code based on defined functional and non-functional specifications.* Integrate software components and third-party programs.* Troubleshoot, debug update, and upgrade existing software.* Gather, evaluate and document customer use cases and business process.* Create technical documentation for reference and reporting.* Understand low code platforms, and configuration methodology.* Contribute to the development of project reports such as Project Schedule, Quality Management Plan, Testing Plan, Conversion Plan, etc.* Support the client and stakeholders in the planning and strategy discussions on the best approach for addressing risks and issues as they occur, in an effort to ensure that the project remains on schedule and within budget.* Understand various software development life cycle methodologies and how they are used**Qualifications*** Bachelor’s degree or 5 years’ experience required and Master’s degree (MPA or government focused MBA) preferred* 5+ years of relevant work experience* Ability to understand both the service delivery system for programs which are administered by states and monitored by federal regulators.* Ability to understand and be an expert in complex federal regulations and requirements.* Strong Microsoft Office applications skills, especially data analytics (i.e. ACCESS, SQL, SPSS)* Ability to use sound judgment in completing tasks and to seek guidance when needed.* Attention to detail and ability to work with large data sets with accurate results.* Ability to move projects forward within a specific timeline and budget while working at a detailed level.**Preferred Qualifications:*** Must have experience with COTS, SaaS, PaaS, or IaaS solutions* Must have experience in all system development life cycle phases using Agile, Waterfall and/or Hybrid Agile approaches.* Participation in the implementation of integrated solutions to modernize legacy systems and/or mainframe technology through the development of n-tier-based solutions built from leading-edge technologies.* Experience with Azure DevOps CI/CD* Software: MS Office (Project, Visio, Word, Excel, SharePoint)* Other Software Tools: MS Visual Studio, Jenkins, JIRA, GitHub* Technical: Service Oriented Architecture, TCP, FTP, SSH* Databases: SQL, Oracle* Methodologies: Waterfall, Agile, Scrum* Standards: PMBOK, CMMI, Prosci OCM, IEEE, SEI**Desirable Certifications and Experience*** Bachelor’s degree in an IT or engineering field.* Certified DevOps Project Manager (DevOps PM)* Certified Scrum Master (CSM) or SAFe Certified* Certified Software Test Manager (CSTM)* Certified AWS Cloud Practitioner* ITIL Certified**Personal Attributes*** Outstanding written and oral communication* Highly self-motivated and directed* Excellent interpersonal and presentation skills* Strong analytical skills and detail-oriented* Ability to work independently and exercise sound judgment* Strong work ethic and the ability to simultaneously support projects with multiple deadlines and a high degree of accuracy* Continuous learnerThis position is hybrid with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:* be available during your set working hours* have a safe, private, and distraction-free environment in which to complete your work, and* be able to give your full attention to the completion of your PCG job dutiesSome travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled.#LI-AH1#LI-remote**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.****Compensation:**Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leaveRange: 75,000-120,000