System Implementation Lead

Mosaic Service Partners; Washington, Baltimore (District of Columbia, MD); On-site; USD 150,000 - 175,000; Full time

Benefits offered by this job

Competitive benefits package

Opportunities for career advancement

Job summary

A leading service technology company in the Washington, DC area seeks a System Implementation Lead to oversee technology integration across newly acquired businesses. This mid-senior level role requires at least 3 years of tech integration experience in field services. The position offers a competitive base salary of $150K-$175K plus bonuses, and significant travel is expected. Join a growing team and help shape the future of the business.

Qualifications

• 3+ years of experience implementing technology in private equity-backed environments.
• Experience in commercial field services preferred.
• Exceptional project management and organizational capabilities.

Responsibilities

• Lead technology integration across acquired companies.
• Build a technology integration playbook.
• Collaborate with cross-functional teams for tech implementations.

Skills

Tech Integration Experience

Field Services Fluency

Project Management Skills

Structured Problem-Solver

Commercial Orientation

Communication Skills

Tools

ServiceTitan

Sage Intacct

Job description

Overview

Company Overview

Mosaic Service Partners is backed by Alpine Investors. Alpine is a people-driven private equity firm that launched Mosaic Service Partners, a newly formed aggregator strategy backed by Alpine’s 9th fund, which has over $4.5 billion of committed capital. Mosaic is Alpine’s newest platform in the Home Service market. This is a unique opportunity to play a foundation role in helping build the sales function of a company with a clear mandate to scale to over $500 million in revenue within the next five years. Mosaic Service Partners aims to be the market-leading business in its specific vertical, building on Alpine’s existing success elsewhere in residential services. The goal is to drive growth at operating companies by providing support resources across talent, sales and marketing, finance, integration, etc., while empowering local leaders to make the right decisions for their business and people.

Opportunity Overview

The System Implementation Lead will lead the end-to-end implementation of technology across newly acquired businesses. This role is central to streamlining post-acquisition technology integration, managing implementations across partner companies, and building a scalable, repeatable playbook for future acquisitions. This high-impact role offers significant visibility with the leadership team internally at Mosaic and at the operating companies and will be instrumental in driving operational efficiency across the business.

Key Responsibilities

• Lead the full lifecycle of technology integration across acquired companies, including planning, implementation, and optimization.
• Manage tech stack integrations across existing companies and newly acquired ones.
• Build a scalable and standardized technology integration playbook to support future M&A activity.
• Collaborate cross-functionally with M&A, operations, finance, and technology teams to align tech implementations with business needs.
• Provide structured project management to ensure timely and successful technology rollouts.
• Serve as the technology integration point person for leadership, with regular updates to the executive team and board.
• Drive adoption and optimization of tools such as ServiceTitan and Sage Intacct (experience preferred but not required).

Ideal Candidate

• Acquisitive Tech Integration Experience: At least 3 years of experience implementing technology in highly acquisitive, private equity-backed environments, with a strong emphasis on standardization and change management.
• Field Services Fluency: 3 years of experience implementing technology in field services environments with stakeholders who have diverse technological backgrounds.
• Commercial Orientation: Fluency with financial and operational metrics, with the ability to step out of technical weeds.
• Structured Problem-Solver & Communicator.
• Exceptional project management and organizational capabilities.
• Humble leadership style with a growth mindset.
• Able to create clarity and structure in ambiguous environments.

Industry Experience (Preferred)

• Experience in commercial field services (e.g., HVAC, roofing, pest control, restoration, fire & life safety, etc.) or similar operationally intensive, multi-site service businesses is preferred.

Travel and Location

• Our office is on the East Coast (Washington, DC area). Candidates must be located on the East Coast.
• This position requires significant travel up to 50% of the time.

Why Join Us

• Autonomy to shape the technology integration playbook.
• Opportunity to contribute to building Mosaic in its early stages.
• Be part of a lean and growing team with room to advance as the company expands.
• Help build a best-in-class residential services platform business.
• Mosaic offers a highly competitive benefits package that includes base salary and bonuses.
• This base for this role is $150K-$175K base plus bonus.
• Full benefits (health, dental, vision, life insurance, disability insurance).
• Opportunities for career advancement in a rapidly growing company.

You must include a resume to be considered for this role.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Strategy/Planning
• Consulting

Industries

• Consumer Services

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