SYSTEM HUMAN RESOURCES MANAGER, Memphis, TN

Compass Group USA; Memphis (TN); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare, a Compass Group USA company, seeks an experienced System Human Resources Director to support MUSC accounts in South Carolina. You will lead multi-unit HR initiatives, focus on associate relations, engagement, and training, and drive recruitment, development, and performance programs across sites.

The role requires 5–10 years in multi-unit HR, HR certification, and strong analytical and communication skills.

Qualifications

• Bachelor’s degree required; Masters preferred.
• HR Certification is preferred or required.
• 5–10 years multi-unit HR generalist experience.
• Experience in high customer contact settings.

Responsibilities

• Coordinates and conducts management training related to this area (e.g.: terminations, sexual harassment, performance management).
• Investigates and advises management in appropriate resolution of associate relations issues.
• Coordinates/conducts exit interviews to determine reasons behind separations.
• Makes recommendations to reduce absenteeism and turnover.
• Represents organization at personnel-related hearings and investigations as needed.
• Supports internal customer survey and associate satisfaction interpretation/feedback process.

Skills

HR Generalist

Employee relations

Training coordination

Analytical skills

Education

Bachelor’s degree in HR or related field

Master's degree in HR Management preferred

HR Certification

Job description

Crothall Healthcare

Salary: $75,000-$80,000

Other Forms of Compensation:

Pay Grade:[[payGrade_obj]]

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

Working as the System Human Resources Director, you will provide multi-unit field and corporate HR support with an emphasis in associate relations, engagement, and training, for our MUSC accounts located in South Carolina. You will be the subject matter expert regarding policies, procedures, and programs to these areas.

Key Responsibilities:

• Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).
• Investigates and advises management in appropriate resolution of associate relations issues.
• Coordinates/conducts exit interviews to determine reasons behind separations.
• Makes recommendations to reduce absenteeism and turnover.
• Represents organization at personnel-related hearings and investigations as is needed.
• Supports internal customer survey and associate satisfaction interpretation/feedback process.
• Attends Operational meetings to increase HR visibility, conduct classroom training, and implement account HR initiatives.
• Coordinates and conducts management training related to the areas of interviewing, selection and hiring.
• Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
• Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities.
• Support Healthcare sector and provides direct assistance and support in critical markets.
• Identifies critical needs area’s and takes appropriate steps to rectify problems.
• Coordinates and conducts new hire orientation and management training related to this area.
• Conducts HR Assessments.
• Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development.
• Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101).
• Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.

Preferred Qualifications:

• Bachelor’s degree (B.A.), Masters in Human Resources Management preferred
• HR Certification
• 5 to 10 years multi-unit HR generalist and associate relations experience.
• Experience in a high customer contact setting.
• Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
• Ability to respond to common inquires or complaints from customers, regulatory agencies or members of the business community.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to define problems, collect data,

Crothall is a member of Compass Group USA

Associates at Crothall are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Crothall Healthcare