System Engineer LP2 Tech at Lilly

712 Lly Lebanon Adv Therapies; Lebanon (IN); On-site; USD 66,000 - 158,000; Full time

Benefits offered by this job

401(k) plan

Pension

Medical, dental, vision benefits

Flexible benefits

Job summary

Lilly in Lebanon, Indiana, seeks a System Engineer to provide front-line technical support for business systems, infrastructure, and QC Lab interfaces. You will document processes, configure systems, and collaborate with IT and quality teams to ensure GMP compliance and data integrity across the lifecycle.

You will gather requirements, author SOPs, and help drive standardization, automation, and continuous improvement while maintaining reliable digital solutions and dashboards for plant

Qualifications

• Bachelor’s degree in a related field.
• 3+ years in systems engineering, technical support, or infrastructure.
• 2+ years working in GMP/pharma manufacturing.
• Authorized to work in the United States full-time.

Responsibilities

• Provide day-to-day technical support and troubleshooting for business systems and plant-floor interfaces.
• Develop a high-level understanding of the system and platform, progressing toward independent operation.
• Support infrastructure activities (servers, network, user access, basic configuration).
• Support QC Lab systems and interfaces with lab/quality teams to maintain uptime.
• Gather and document requirements and translate into technical specs and system requirements.
• Author and maintain SOPs, work instructions in line with GMP and validation practices.
• Assist in design, configuration, qualification, and change management of systems.
• Deliver tasks to improve or maintain business solutions and automate where possible.
• Analyze systems for standardization and continuous improvement across IT landscape.
• Build and maintain dashboards/reports (PowerBI) for visibility into performance.
• Assist in training material development and end-user adoption.
• Adhere to security, safety, and compliance protocols.

Skills

Bachelor’s degree in Computer Science/

3+ years systems engineering/technical

2+ years GMP/pharma experience

US work authorization

Education

Bachelor’s degree in Computer Science/IT/Engineering

Tools

Jira

PowerBI

DeltaV / MES

Job description

Job Position Overview

As a System Engineer, you will serve as a front-line technical support resource across the Tech at Lilly systems landscape, with primary focus on business systems, infrastructure and system configuration support, and support for QC Lab systems. You will partner with process automation, manufacturing operations, quality, and global Tech at Lilly teams to gather requirements, document business processes, and support the configuration, operation, troubleshooting, and continuous improvement of digital solutions, ensuring systems and processes maintain compliance with GMP requirements and data integrity principles throughout their lifecycle.

Responsibilities

• Provide day-to-day technical support and troubleshooting for business systems and related plant-floor interfaces, resolving incidents within service levels and escalating complex issues as needed.
• Develop a high-level understanding of the system and technology platform underlying assigned systems and become familiar with configuring and operating at least one aspect or subsystem, growing toward independent operation with decreasing supervision.
• Provide a supporting role in infrastructure activities (e.g., servers, network connectivity, user access, basic system configuration) needed to keep digital solutions running reliably.
• Provide technical support for QC Lab systems and instrument/software interfaces, coordinating with lab and quality personnel to resolve issues and maintain uptime.
• Gather and document business and functional requirements from manufacturing, quality, and IT stakeholders, and translate them into clear technical specifications and system requirements.
• Author, revise, and maintain SOPs, work instructions, and other process documentation, ensuring alignment with GMP requirements and validation practices.
• Support the design, configuration, qualification, and change management of systems, maintaining accurate project and validation documentation.
• Deliver prescribed tasks that help improve or maintain business solutions, applying and growing a basic knowledge of the business processes enabled by the system.
• Analyze systems and processes to identify opportunities for standardization, automation, and continuous improvement across the IT landscape.
• Build and maintain operational dashboards and reports (e.g., PowerBI) to provide visibility into plant, system, and process performance.
• Assist in developing training materials and support end-user adoption of new or updated digital solutions.
• Adhere to security, safety, and compliance protocols, including training requirements, SOPs, and policies related to system management.

Basic Requirements

• Bachelor’s degree in computer science, IT, Engineering or related field
• 3+ years of relevant work experience in systems engineering, technical support, infrastructure, business/technical analysis, or a related discipline (internship experience considered).
• 2+ years experience working in GMP, pharmaceutical manufacturing.
• Qualified applicants must be authorized to work in the United States on a full-time basis.
• Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F‑1 CPT, F‑1 OPT, F‑1 STEM OPT, J‑1, H‑1B, TN, O‑1, E‑3, H‑1B1, or L‑1.

Additional Skills/Preferences

• Actively learns and applies systems engineering technology, techniques, and tools; able to independently apply them with increasingly limited coaching and supervision.
• Has, or is developing, a high-level understanding of the system and technology platform underlying at least one aspect or subsystem, with a growing ability to configure and operate it.
• Basic understanding of GMP (Good Manufacturing Practice) requirements and regulated manufacturing environments.
• Familiarity with data integrity principles and practices.
• Previous experience with Manufacturing Execution Systems (MES) or manufacturing automation systems (e.g., DeltaV or similar platforms) is a plus.
• Exposure to data engineering and integration concepts, such as APIs, ETL processes, data historians, or databases.
• Basic understanding of IT infrastructure and system configuration, including servers, networking, and access management.
• Familiarity with QC Lab systems, instrumentation, or laboratory software interfaces is a plus.
• Proficient in translating business requirements into technical documentation and SOPs.
• Prior exposure to Computer System Validation (CSV) processes.
• Proven ability to analyze and resolve process- or system-related issues.
• Experience with Agile methodologies and tools (e.g., Scrum, Jira).
• Proficient in PowerBI or other data visualization and reporting tools.
• Strong analytical, problem-solving, and communication skills.
• Demonstrated learning agility and curiosity in a fast-paced technical environment.

Additional Information

Position Location: Lebanon, Indiana, with potential travel to other U.S. and global Lilly sites as required.

Travel Percentage (%) : <10

Shift Information: Role is Monday through Friday and based on-site. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hours and/or off-hour support may be required (includes the occasional weekend).

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees.

Employee Resource Groups

• Africa
• Middle East, Central Asia (AMECA)
• Black Employees at Lilly (BE@Lilly)
• Chinese Culture Network (CCN)
• EnAble
• Evolve
• Lilly Indian Network (LIN)
• Organization of Latinx at Lilly (OLA)
• Pride (LGBTQ+ Allies)
• Veterans Leadership Network (VLN)
• Women’s Initiative for Leading at Lilly (WILL)

The anticipated wage for this position is $66,000 - $158,400. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).

Benefits

• company-sponsored 401(k) eligibility
• pension
• vacation benefits
• medical, dental, vision and prescription drug benefits
• flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• life insurance and death benefits
• certain time off and leave of absence benefits
• well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)

#WeAreLilly At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!

#WeAreLilly