System Engineer

HBK IT, LLC; Holmdel Township (NJ); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Open paid-time-off policy

401(k) plan with company match

Comprehensive medical, dental, and vision insurance

Company-paid life insurance

Annual performance reviews

Job summary

Vertilocity, based in Holmdel Township, NJ, is looking for a dedicated System Engineer to join our team. The role requires strong problem-solving skills and IT expertise, including knowledge of Azure services and firewall technologies.

The ideal candidate will have 4-6 years of experience and will provide hands-on support to clients, manage technical documentation, and implement deployments. We offer competitive compensation, an open PTO policy, and comprehensive benefits.

Qualifications

• 4-6 years of IT experience.
• Certifications in switching, routing, or firewalls are a plus.
• Ability to travel to client sites.

Responsibilities

• Deliver top-tier, hands-on support to assigned client accounts.
• Implement deployments and ensure adherence to standards.
• Maintain client technical documentation.

Skills

Information Technology experience

Problem-solving skills

Interpersonal skills

Team-oriented communication

Knowledge of Azure Services

Firewall and VPN experience

Education

Associate's degree or higher

Tools

PSA and RMM tools

Fortinet technologies

Cisco

SonicWALL

Job description

Vertilocity, an IT services firm located in Pittsburgh, North Carolina, Colorado, New Jersey, and Pennsylvania, seeks a dedicated System Engineer to join our dynamic team.

SUMMARY

A System Engineer leverages high-level critical thinking and advanced problem‑solving skills to support and configure client solutions. The role requires staying current with emerging technologies, providing on‑site client services, and maintaining detailed documentation. Strong interpersonal skills and the ability to adapt to new solutions are essential.

QUALIFICATIONS

• Associate's degree or higher (or relevant military training)
• 4‑6 years of Information Technology experience
• Proficiency with PSA and RMM tools
• Experience in switching, routing, and firewalls
• Fortinet technologies (preferred); Cisco or SonicWALL experience is a plus
• Certifications in switching, routing, or firewall technologies are a plus
• Experience establishing static and software‑based VPNs
• Microsoft Server networking and Azure Platform knowledge
• Domain Services, Active Directory, DNS, and DHCP experience
• Remote Desktop Services and Azure Virtual Desktop experience (plus)
• MCSA or MSCE certifications (plus)
• Knowledge of Azure Services integration (AD Sync, AD Premium, Office 365 Management)
• Solid writing skills and ability to record time and effort accurately
• Ability to travel to client sites (local travel preferred)
• Team‑oriented, open, and honest communication skillset

RESPONSIBILITIES

• Deliver top‑tier, hands‑on support to assigned client accounts
• Implement deployments and ensure adherence to Vertilocity standards
• Manage escalated issues with technicians and conduct post‑review on resolved incidents
• Maintain client technical documentation and contact information
• Configure firewalls, wireless solutions, switches, servers, and client desktops/PCs as needed
• Manage backup and disaster recovery systems, ensuring proper backups and restore capabilities
• Conduct proactive client visits to reduce IT risks and incidents
• Track all time and expenses related to job responsibilities
• Collaborate with the Network Administrator to prepare deliverables for Quarterly Business Reviews
• Identify and communicate opportunities for improvement within assigned clients
• Handle escalated tickets effectively

BENEFITS

• Competitive compensation with business and referral bonuses
• Anniversary bonus program
• Open paid‑time‑off policy
• 401(k) plan with company match and Safe Harbor contributions
• Comprehensive medical, dental, and vision insurance
• Company‑paid life insurance
• Paid holidays (9 per year)
• Annual performance reviews
• Benefit access through HBK Benefits portal

EEO STATEMENT

Vertilocity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.