System Engineer

Symbotic LLC; Bethlehem (Northampton County); On-site; USD 71,000 - 98,000; Full time

Job summary

Symbotic is seeking a System Engineer in the Customer Operations team to lead the day-to-day operations of its robotic material handling system at on-site locations.

You will monitor equipment health, troubleshoot PLCs, VFDs and motors, and provide on-the-job guidance to maintenance technicians while coordinating with operations to maintain uptime.

The role requires hands-on automation experience, safety compliance, and the ability to work flexible hours in an active industrial environment.

Qualifications

• Bachelor's degree or equivalent hands-on experience.
• 1+ year of hands-on experience with PLCs (Allen-Bradley) for diagnostics.
• 1+ year of experience with VFDs; diagnose speed/torque issues.
• 1+ year of experience with AC/DC motors.
• Hands-on experience with automated systems (conveyors, lifts, robotics).
• Experience supporting autonomous systems (AS/RS, conveyors, robotics).
• Working knowledge of SQL, Python and Linux for diagnostics.
• Hands-on experience with robotics and electro-mechanical systems.
• Maintenance engineering or lead maintenance technician experience preferred.

Responsibilities

• Monitor and maintain the health of automated systems (conveyors, lifts, robotic vehicles, motors, sensors, PLCs).
• Troubleshoot to resolve production-impacting issues in electrical, mechanical and automation domains.
• Diagnose failures across PLCs, VFDs, motors and control hardware.
• Document maintenance activities using CMMS (e.g., Maximo) and internal tools.
• Provide technical guidance and on-the-job support to technicians and operators.
• Escalate during system disruptions and coordinate with teams to restore uptime.
• Ensure compliance with OSHA, LOTO and electrical safety standards.

Skills

PLC diagnostics

VFD diagnostics

Motor control

Automation troubleshooting

SQL/Python/Linux

On-site maintenance

Robotics experience

Lead maintenance

Education

Bachelor's degree in Electrical Engineering or related

Tools

Maximo CMMS

SQL

Python

Linux

Job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.

What we do

The System Engineer is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.

What you’ll do

• Monitor and maintain the health of automated systems including conveyors, lifts, robotic vehicles, motors, sensors, and PLC-controlled equipment.
• Perform advanced electrical, mechanical, and automation troubleshooting to resolve production-impacting issues.
• Diagnose failures across PLCs (Allen-Bradley), VFDs, AC/DC motors, servo motors, sensors, and control hardware.
• Support and execute preventive and corrective maintenance activities on automated equipment.
• Utilize system data, alarms, logs, and dashboards to identify fault conditions and recurring issues.
• Document maintenance activities, repairs, and findings using CMMS systems (e.g., Maximo) and internal tools.
• Act as a senior technical escalation point during system disruptions or downtime events.
• Partner with on-site maintenance, operations, and technical teams to restore and stabilize system performance.
• Provide technical guidance and on-the-job support to maintenance technicians and operators.
• Step in to support critical on-site technical functions as needed to maintain operational continuity.
• Ensure compliance with OSHA, LOTO, electrical safety, and Symbotic safety standards.

What you’ll need

• Bachelor’s degree in Electrical Engineering, Computer Science, Software Engineering, Automation Engineering, or a related field, or equivalent hands-on experience.
• Minimum of 1 year of hands-on experience with PLCs, preferably Allen-Bradley, focused on diagnostics and troubleshooting (not heavy programming).
• Minimum of 1 year of experience with VFDs, including diagnosing speed, torque, and drive-related issues.
• Minimum of 1 year of experience working with AC and DC motors.
• Hands-on experience with automated systems such as conveyor systems, conveyor belts, vertical lifts, and motor-driven equipment.
• Experience supporting autonomous or semi-autonomous systems, including conveyors, lifts, AS/RS, robotics, servo motors, or 480V systems.
• Working knowledge of SQL, Python, and Linux for diagnostics, log review, and system interaction.
• Strong hands-on experience assembling, operating, maintaining, and troubleshooting robotics and electro-mechanical systems.
• Prior experience in maintenance engineering, automation maintenance, or lead maintenance technician roles preferred.

Our Environment Work is performed in an active industrial environment with high levels of automation. Ability to work at heights of up to 45 feet and within confined spaces. Ability to lift and/or move up to 50 pounds. Exposure to varying temperatures and production conditions. Must comply with all PPE, LOTO, fall protection, and electrical safety requirements. Ability to work flexible hours, including off-shifts, as needed to support system uptime and recovery. Valid driver’s license required.

#LI-Onsite #LI-KK2

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today’s complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world.

That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $71,000.00 - $97,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today’s complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.