System Director, Community Impact and Engagement Services

MedStar Health; Arlington Heights (IL); On-site; Full time

Job summary

A leading healthcare organization seeks a Director of Community Impact and Engagement to enhance community health through strategic initiatives. The role combines leadership with direct community engagement, requiring a passion for health equity and a collaborative approach to addressing community needs. Candidates should possess substantial experience in community programming and stakeholder engagement, along with strong communication and public speaking skills.

Benefits

Annual Incentive Plan based on performance

Tuition Reimbursement

Career Pathways for growth

Medical, Dental, Vision options

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Qualifications

• 8+ years in community relations, community-based programming, or marketing.
• 5+ years in a leadership role.
• Experience leading teams for community benefit programs.

Responsibilities

• Oversee development of Community Health Needs Assessments and implementation plans.
• Lead outreach initiatives and community health education programs.
• Serve as liaison between community leaders and hospital executives.

Skills

Public speaking

Interpersonal communication

Problem-solving

Conflict management

Cultural competence

Education

Bachelor's degree in Community Health, Public Health, Social Services, or related field

Master's degree in Community Health, Public Health, Social Services, or related field

Tools

Microsoft Office Suite

Job description

Hourly Pay Range:

$56.18 - $87.08 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Director, Community Impact and Engagement

Position Highlights:

• Position: Director, Community Impact and Engagement

• Location: Arlington Heights, IL

• Full Time/Part Time: Full time

• Hours: Monday-Friday, 8:30am-5pm

• Required Travel: Yes, within all sites, as needed

The Director of Community Impact and Engagement will advance community health and social impact by leading the System's work related to the Community Health Needs Assessments (CHNA), community benefit, community relations, and health and wellness programming. The person in this role will play a strategic and pivotal role between hospital leadership and community stakeholders and will create spaces for dialogue and collective impact, planning and implementation.

A successful candidate will have the ability to lead a team that coordinates and executes programming that addresses the unique health needs of each community while also aligning and collaborating with system initiatives and priorities. Additionally, the person in this role will be expected to have a deep knowledge of health equity and support strategy design by educating Endeavor Health leadership about community priorities and needs. The right candidate will also lead programming and initiatives across multiple departments and entities.

What you will do:

• Responsible for overseeing the development of Community Health Needs Assessments (CHNA) and 3-year community benefit implementation plans through input and collaboration with internal and external stakeholders. Ensures compliance with all CHNA regulatory requirements mandated in the Patient Protection and Affordable Care Act. Provides internal and external communications on Endeavor Health priorities and plans, as well as progress on those plans to strengthen impact. Manages community benefit reporting processes with responsibility for the Community Benefit Inventory for Social Accountability (CBISA) tracking software

• Responsible for aligning and driving system-wide processes for CHNA and implementation plan development and benefits tracking and reporting

• Serves as Community Impact and Engagement team liaison with the Marketing team. Leads efforts to communicate impact of the anchor strategy, community programs, Community Investment Fund, health and wellness activities and other initiatives of the Community Impact team. Develops and implements a strategy to infuse Community Impact within internal and external communication channels

• Establishes a coordinated approach to community health and wellness programs and education across the system. Oversees and provides leadership for community outreach initiatives

• Serves as the key point person for local community relations and represents Endeavor Health's mission, vision, and values. Equips the Community Impact team to execute community activities and develops measurement tools to assess program effectiveness based on established goals and metrics

• Aligns approach across system to review, evaluate and prioritize sponsorship and civic membership opportunities. Manages community impact budget to support sponsorship and membership priorities

• Maintains close alignment with Hospital presidents and other executive leaders to ensure they are appropriately represented and connected to community leaders and have deep understanding of issues and opportunities that exist within local communities. Serves as the primary liaison between community leaders and Hospital presidents

• Develops and executes a vision for Community Advisory Councils and similar forums to generate input and share information with community leaders and influencers. Works in close collaboration with Anchor Strategy Lead to facilitate role of Community Advisors to anchor strategy. Leads strategy to align approach to Community Advisory Councils across system with flexibility for local variation

• Maintains lists and provides regular communications to community VIPs to reinforce alignment with System and entity level priorities

• Identifies opportunities to support community health needs and work with cross-functional teams to deliver and communicate impact

• Reports outcomes of community partnerships to internal governance bodies, including Community Advisory Councils and executive leaders on an ongoing basis for approval, support and recommendations

• Coordinates with the Government Affairs/Advocacy team, Social Impact and HR teams and governance bodies and other teams and governance bodies as appropriate to ensure consistent messaging and strategy. Works with other Endeavor Health departments and clinical staff as needed to identify unmet community health needs

• Participates in internal and external task forces, Boards of Directors and working groups and executes other projects as assigned in the interest of advancing Endeavor Health's mission of helping everyone in our communities be their best

What you will need:

• Education:

  • Required: Bachelor's degree in Community Health, Public Health, Social Services, or related field

  • Preferred: Master's degree in Community Health, Public Health, Social Services, or related field.

• Experience:

  • Eight (8) or more years of experience in community relations, community-based programming, community organizing, or marketing

  • Five (5) or more years of experience in a leadership role

• Unique or Preferred Skills:

  • Experience leading a team in the planning and execution of programs and events to benefit the community

  • Ability to lead complex processes involving multiple internal and external stakeholders

  • Excellent public speaking skills

  • Proven effective management and strong presentation skills

  • Proficient with Microsoft Office Suite or related software

  • Exceptional interpersonal, written, and verbal communication skills

  • Demonstrated expertise in health optimization and social determinants of health

  • Ability to adapt to changing cultural contexts and exhibit cultural competence

  • Ability to manage relationships with several internal and external stakeholders

  • Problem-solving skills

  • Conflict management skills

• Other:

  • May directly supervise a team of up to 5

  • Indirectly supervises the work of multiple stakeholders in a variety of departments

Benefits (For full time or part time positions):

• Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.