System Development Engineer, OTS Delivery Software Engineering

Amazon Inc.; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon Inc. with Operations Technology Solutions (OTS) seeks a software-focused engineer to design and deliver technology solutions that enable secure, scalable infrastructure across our global network.

You will work autonomously, but may seek guidance from peers and your manager. You will design, implement, test, and document capabilities that support Amazon's operations and on-call reliability.

Qualifications

• Proficient in at least one modern language (e.g., Python, Ruby, Golang, Java, C++, C# or Rust).
• Experience with Linux/Unix environments.
• Experience automating, deploying, and supporting infrastructure.

Responsibilities

• Design and deliver technology solutions to solve difficult business problems.
• Work autonomously, but seek direction from peers or manager when needed and document work clearly.
• Test thoroughly and write concise documentation; improve existing documentation.
• Participate in on-call rotation and support incident response.

Skills

Programming languages

Linux/Unix

Infrastructure automation

Job description

Operations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors. Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers. These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.

Key job responsibilities

You design and deliver technology solutions which solve difficult business problems. You identify and solve ambiguous problems, architectural deficiencies, or areas where your team's systems hinder the success or innovation of other teams.

You work autonomously, but may seek direction at times from peers and your manager. You consider the legacy of the systems you build with your team and how they will scale and evolve over time. Your solutions are pragmatic, efficient, and cost-effective. You make appropriate trade-offs and re-use or extend prior work where possible. You thoroughly test your work. You consistently write clear, accurate, and concise documentation for your own solutions and improve your team's existing documentation.

A day in the life

Work closely with Product Management to break down feature requirements into software deliverables Design, Develop and maintain secure and performant software features and systems for Operations and Operations IT customers. Actively participate in software and system design reviews. Participate in the team on-call rotation where you will triage, communicate status, escalation, and remediate critical issues quickly

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full‑time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

About the team

Our customer is the business. We obsess over the end user experience, but we build our strategy based on the business's requirements

We provide solutions to our customers initiatives, not barriers. However, we cannot allow them to make poor decisions, especially in employee safety and information security

We have a requirement for "zero-touch" deployment and support for all operational technology

Our organization is an incubator for Amazon tech talent. We encourage and celebrate upward and lateral movement internally and externally for our talent

Basic Qualifications

• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience with Linux/Unix
• Experience in automating, deploying, and supporting infrastructure

Preferred Qualifications

• Experience with CI/CD pipelines build processes
• Experience scripting in Python or Javascript
• Experience building tools for building, testing, releasing or monitoring

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.