Software Development Manager, OpsTech Solutions

Amazon Inc.; Austin (TX); On-site; USD 185,000 - 250,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Paid Time Off

401(k) Plan

RSUs

Sign-on payments

Job summary

Amazon Inc. is seeking a seasoned engineering leader to head the OpsTech Solutions application development team in Austin, TX. You will drive IT service delivery improvements across infrastructure and services, shaping a world-class customer experience.

You will mentor SDEs, SysDEs and AppDev engineers, own end-to-end lifecycle from concept to production, and raise the bar with CI/CD, security reviews and scalable deployments while reporting to senior leadership.

Qualifications

• 3+ years of engineering team management experience.
• 5+ years of engineering experience.
• 5+ years of providing technical leadership and project management for all aspects of the software development lifecycle.
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations.
• Experience partnering with product or program management teams.

Responsibilities

• Lead and grow a team of SDEs, SysDEs and AppDev provide mentorship and career development
• Manage the full development lifecycle from proof-of-concept through production deployment, including pilot design, success metrics, security reviews, and scaled rollout
• Raise the technical bar by establishing engineering best practices, code review standards, CI/CD pipelines, and operational excellence mechanisms for AI/ML systems
• Communicate effectively with senior leadership on strategy, progress, risks, and business impact through mechanisms like MBRs, sprint reviews, and roadmap presentations

Skills

People management

Technical leadership

Software engineering

Project management

Strategic communication

Job description

Description

As a leader of the OpsTech Solutions application development team, you will be at the forefront of IT service delivery, collaborating across OpsTech Solutions infrastructure and services teams. You will be surrounded by people who are passionate about optimizing IT services and believes that world-class service is critical to customer success. You will work across all internal teams to drive tooling and process improvements to ensure a high quality, fast resolution customer experience. Your mission is to develop a world-class customer experience and set new customer service standards in IT Delivery.

Key job responsibilities

• Lead and grow a team of SDEs, SysDEs and AppDev provide mentorship and career development
• Manage the full development lifecycle from proof-of-concept through production deployment, including pilot design, success metrics, security reviews, and scaled rollout
• Raise the technical bar by establishing engineering best practices, code review standards, CI/CD pipelines, and operational excellence mechanisms for AI/ML systems
• Communicate effectively with senior leadership on strategy, progress, risks, and business impact through mechanisms like MBRs, sprint reviews, and roadmap presentations

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets.

Basic Qualifications

• 3+ years of engineering team management experience
• 5+ years of engineering experience
• 5+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, Austin - 184,900.00 - 250,200.00 USD annually