System Application Admin

MidFirst Bank; Oklahoma City (OK); On-site; USD 65,000 - 95,000; Full time

Job summary

MidFirst Bank is seeking a System Application Administrator in the United States (OKC market). You will maintain and support designated applications, related servers, devices, and perform as a subject matter expert for system owners.

Responsibilities include user support, access control, security, uptime, testing upgrades, and coordinating with vendors. Preferred candidates have 3+ years in system implementation and support, knowledge of FinTech systems (FIS/Finastra), and advanced Windows

Qualifications

• Bachelor’s degree in computer science, information technology, business administration, or related technical field.
• Minimum of one (1) year of systems implementation and support work experience.
• Any equivalent combination of education and experience.

Responsibilities

• Provide user support for daily business processes related to assigned systems.
• Manage user access, application configuration, security and uptime.
• Monitor vendor communications for updates to the application.
• Test and evaluate upgrades and new functionality.
• Assist other system administrators with integrations and customizations.
• Monitor and report on assigned systems, including potential after-hours support.
• Ensure compliance with internal/external policies, including vulnerability management and disaster recovery.

Skills

System administration

Troubleshooting

Change management

Vendor communications

Education

Bachelor's degree (CT, IT, admin or related)

1 year systems implementation & support

Equivalent education/experience

Tools

Windows Server OS

MS IIS

MS SQL Databases

Job description

As a System Application Administrator, this team member is responsible for the long term maintenance and support of assigned applications including related servers, appliances and devices. It is expected that this team member becomes a SME (subject matter expert) on behalf of the system owner.

• Providing user support for daily business processes and procedures, as they relate to assigned systems
• Managing user access and the general application configuration, security and uptime
• Monitoring vendor communications for updates to the application
• Testing and evaluating upgrades and new functionality
• Assisting other system administrators with system integrations and customizations
• Monitoring and reporting of assigned systems, including critical response (may include after hours)
• Ensuring compliance with internal and external policies, procedures and regulations including but not limited to:
  • Vulnerability management
  • Redundancy for Disaster Recovery
  • Proper handling of sensitive data

Education

• Bachelor’s degree in computer science, information technology, business administration, or related technical field
• Minimum of one (1) year of systems implementation and support work experience
• Any equivalent combination of education and experience

Preferred Experience

• Knowledge of application implementations and user support
• Ability to troubleshoot assigned application(s)
• Ability to exercise sound judgment in evaluating situations and in making decisions
• Skill in requirements gathering, minor project management and change management, including the ability to meet project deadlines and communicate effectively (orally or written)
• Maintain effective working relationships with subordinates, peers, supervisors, vendors and contractors

Strongly Preferred

• Three (3) or more years of systems implementation and support work experience
• Applicable experience with other FinTech systems in a Systems Administrator role (vendors include FIS and Finastra)
• Advanced knowledge of Windows Server OS, Microsoft IIS and Microsoft SQL Databases

* Must reside within the market area to be considered.

* Position requires a minimum of 3 years of relevant US based experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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