System Analyst III - Epic Referrals

AECOM; Cleveland (OH); Remote; USD 80,000 - 100,000; Full time

Job summary

Join a leading healthcare organization as an Epic Referrals Analyst, where you will play a critical role in system development and support. This position offers a unique opportunity to enhance your skills while working in an innovative healthcare environment, with remote work flexibility and competitive compensation.

Benefits

Healthcare, dental, and vision benefits

Retirement benefits

Qualifications

• 5 years experience in IT or equivalent operational/financial role.
• ITIL Foundations Certification required within 6 months of hire.

Responsibilities

• Participate in feasibility analysis, design, and development of systems.
• Support automated systems training and recommend system solutions.
• Track project timelines and document performance.

Skills

Analytical skills

Critical thinking

Communication skills

Problem-solving

Relationship building

Education

Associate's Degree in Information Technology, Computer Science or related field

Bachelor's Degree

High School Diploma/GED

ITIL Foundations Certification

Job description

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As an Epic Referrals Analyst, you will assist with feasibility analysis, estimating, planning, designing, developing, quality assurance evaluation and modification of automated systems. Utilizing your experience, you will help propel the department forward and support goal completion. This role offers a unique opportunity to enhance your skills in an innovative healthcare setting.

**A caregiver in this position works remotely from 8:00AM - 5:00PM, with rotating on-call every other month.**

A caregiver who excels in this role will:

+ Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.

+ Define training requirements and assist with automated systems training.

+ Recommend solutions to enhance system functionality.

+ Support and design department project assignments and small system implementation.

+ Provide input to solution development efforts.

+ Maintain schedules.

+ Track information system resources for assigned projects.

+ Report on project timelines and document performance.

+ Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.

+ Maintain project task plans, documentation and communications.

Minimum qualifications for the ideal future caregiver include:

+ Associate's Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma/GED and seven years of experience OR Bachelor's Degree and three years of experience

+ ITIL Foundations Certification upon or within six months of hire

+ Strong analytical, critical thinking, communication, problem solving and relationship building skills

Preferred qualifications for the ideal future caregiver include:

+ Bachelor's Degree

+ Microsoft, CompTIA or equivalent certification

+ Epic referrals certification

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

**Physical Requirements:**

+ Ability to perform work in a stationary position for extended periods.

+ Ability to travel throughout the hospital system.

+ Ability to operate a computer and other office equipment.

+ Ability to communicate and exchange accurate information.

+ In some locations, ability to move up to 20 lbs.

**Personal Protective Equipment:**

+ Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $33.46

Maximum hourly: $51.03

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities