System Analyst Epic Cadence

Mount Sinai Medical Center of Florida, Inc.; Miami Beach (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Paid time off

Tuition reimbursement

Job summary

Mount Sinai Medical Center in South Florida seeks an Epic Cadence Analyst to join our scheduling team, focusing on optimizing patient access and operational efficiency. The role will implement new or revised Cadence requirements and support enterprise scheduling strategies.

You will train and guide staff, collaborate with practice leaders, and ensure Cadence solutions align with site and specialty needs. Florida residency is required; full-time with a possible 1099 option.

Qualifications

• Bachelor’s degree or equivalent in CS, business, info services, or related field.
• Epic Cadence certification and/or other Epic certifications required.
• Minimum three years of Healthcare IT experience; Florida resident.

Responsibilities

• Referral management optimization to reduce delays in scheduling.
• Scheduling decision tree redesign to improve triage accuracy and match appointment types.
• Template build and optimization to refine provider templates and increase availability.
• Lead site and specialty onboarding including location build, department configuration, and scheduling workflows.

Skills

Healthcare IT experience

Scheduling optimization

Project coordination

Education

Bachelor's Degree or equivalent

Tools

Epic Cadence

Epic applications

Job description

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Job Description Summary:

The ideal candidate for our Epic Cadence Analyst will join our scheduling team, with a focus on optimizing patient access and operational efficiency. This role plays a critical part in supporting enterprise scheduling strategies and aligning Epic Cadence tools with practice and specialty needs. The Epic Cadence Analyst will be responsible for implementing new or revised system requirements or procedures within Epic. This role will assist in activities of project team and act as a source for direction, training and guidance for less experienced departmental staff. Florida resident required for full time, 1099 contract option possible

Position Responsibilities

Key initiatives include:

• Referral Management Optimization: Streamlining and automating workqueue processes to reduce delays and improve patient conversion from referral to appointment.
• Scheduling Decision Tree Redesign: Enhancing logic and intake workflows to improve triage accuracy and match patients to the right appointment type and provider.
• Template Build & Optimization: Collaborating with operational leaders to refine provider templates, improve utilization, and expand appointment availability.
• Practice Expansion Projects: Leading new site and specialty onboarding efforts including location build, department configuration, and scheduling workflows to support growth across the organization.

Provide support for Epic Cadence applications, ensuring seamless integration and alignment with organizational goals and requirements. Utilize your expertise in Cadence applications to streamline scheduling, referral, and registration processes, improving patient access and experience. Demonstrates service excellence and positive interpersonal relationship in dealing with others. Prepare documentation and assists in documenting and defining workflows in collaboration with team members and operational users. Identifies, manages, and communicates issues and risks, for supported applications. Collaborates with peers to create and maintain standard team specific documentation. Instrumental in maintaining, and consistently participates in improving standards of documentation.

Required Qualifications:

• Bachelor's Degree: Computer Science, Business Management, Information Services, or equivalent education/experience.
• Certifications in the Epic Cadence application and/or other related Epic applications.
• Three years: Healthcare IT experience.
• Florida resident required for full time, 1099 contract option possible

Benefits:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: More than 4,000 people work at Mount Sinai Medical Center at more than a dozen locations throughout sunny South Florida, including our flagship, 672-bed hospital on Biscayne Bay at the gateway to Miami Beach. We’re the largest, independent, not-for-profit hospital in South Florida, and we’re the only hospital Healthgrades recognized for four years running as one of the top 5% in the nation. Clearly, clinical excellence is at our core.