System Analyst

DP Professionals (DPP); Columbia (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

DP Professionals (DPP) is seeking an experienced IT analyst to bridge the gap between business programs and the IT organization, delivering technical solutions to meet user needs in a Medicaid/MMIS context.

You will develop, retrieve, and distribute reports and datasets for monitoring and processing, support legacy MMIS subsystems, and coordinate with stakeholders and vendor teams on SDLC and COBOL/JCL changes. Strong communication is essential.

Qualifications

• 5 years Medicaid or healthcare experience.
• Proficient in COBOL programming language.
• 5 years operating healthcare mainframe systems for payers as a technical analyst.
• At least 3 years of experience with EDI transactions including companion guides.
• Experience with Medicaid eligibility/enrollment information systems.
• Understanding MMIS mainframe capabilities and intricacies.
• MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, SAS.

Responsibilities

• Liaises between business programs and IT to provide technical solutions.
• Develops, retrieves, and distributes reports and datasets for stakeholders.
• Performs operational support for legacy MMIS and subsystems.
• Receives and responds to requests from business stakeholders.
• Monitors vendor requests and coordinates with business and technical staff.
• Identifies issues and escalates to program management when needed.
• Translates business requests into system requirements and technical requests.
• Acts as SME for content, processes, and procedures.
• Performs analysis, design, and testing for MMIS users.
• Reviews QA/UA results and documents defects for triage.
• Proactively identifies risks and action items with possible solutions.
• Works with MMIS vendor teams to support SDLC and code changes to COBOL/JCL.
• Follows SDLC processes and contributes to process improvement.
• Communicates effectively in writing and speech.

Skills

Medicaid experience

COBOL

Mainframe systems

EDI transactions

MMIS knowledge

SAS

Communication skills

Education

Bachelor's degree in technical/healthcare

7+ years of equivalent experience substitutable

Tools

CA-ADS

CHANGEMAN

SAS

IDMS/NETWORK

Job description

• Serves as a liaison between the business programs and the IT organization to provide technical solutions to meet user needs.
• Develops, retrieves, and distributes reports and datasets to multiple internal and external stakeholders for purposes of monitoring, reconciliation, and operational processing.
• Performs operational support activities for the legacy MMIS and subsystems.
• Receives and responds to requests and inquiries from business stakeholders.
• Monitors vendor requests and coordinates between business and technical staff.
• Identifies trending issues and escalates to program management as needed.
• Translates business requests and needs into system requirements and technical requests.
• Serves as a subject matter expert associated with content, processes, and procedures.
• Performs highly complex analysis, design, and testing as an analyst, to meet the needs of the users of MMIS and its subsystems.
• Reviews and verifies QA and UA results as assigned.
• Documents issues and defects for triage and resolution.
• Proactively identifying risks, issues, and action items leading to possible solutions.
• Interacting with internal and external organizations.
• Works collaboratively with the MMIS vendor teams to support SDLC processes as well as support Agency-specific code library changes to COBOL and JCL programs.
• Follows standard SDLC processes and contributes to ongoing process improvement.
• Communicates effectively in both written and spoken forms.

Required Skills:

• 5 years Medicaid or healthcare experience. (Experience working with Medicaid claims and provider operations concepts).
• Proficient in COBOL programming language.
• 5 years of experience operating healthcare Mainframe systems for payers as a technical analyst or related duties.
• At least 3 years of experience with EDI transactions, including managing companion guides.
• Experience working with a Medicaid eligibility and/or enrollment information system in an operations capacity.
• Understanding of MMIS mainframe capabilities and intricacies.
• MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, SAS.

Required Education:

• Bachelor’s degree in a technical, business, or healthcare field.
• 7+ years of equivalent experience in systems analysis and/or computer systems development/modification may be substituted.

Preferred Skills:

• Subject Matter Expertise as it relates to MMIS Operations.
• Proficient in data analysis tools and techniques, such as SAS, Excel, data visualization tools, and statistical analysis software.
• Experience providing status reports and other technical or operational reports in a clear and concise manner.

Additional Skills/Duties:

• Self-motivated and able to learn on the job with little training/guidance.
• Able to review job schedules and logs to troubleshoot issues.
• Experience working in a cross-functional team environment.
• Superb written and oral communications skills, including the ability to relay moderately complex technical instructions and requests.
• Ability to effectively communicate with team members, technical team, key stakeholders, and vendors.