Senior System Analyst

InfoStride; South Carolina; Hybrid; USD 90,000 - 130,000; Full time

Job summary

InfoStride is seeking a skilled Medicaid/mainframe analyst to serve as a liaison between business programs and IT. You will develop and analyze reports, support the legacy MMIS systems, and coordinate with vendors and stakeholders throughout the SDLC.

The role emphasizes COBOL programming, EDI transactions, and MMIS operations with potential for hybrid work after an initial onsite period. Ideal candidates bring 5+ years of Medicaid/healthcare experience, strong COBOL, and substantial mainframe

Qualifications

• 5 years Medicaid or healthcare experience in claims/process operations.
• Proficient in COBOL programming language.
• 5 years operating healthcare mainframe systems for payers as a technical analyst.
• At least 3 years experience with EDI transactions and companion guides.
• Experience with Medicaid eligibility/enrollment systems in operations.
• Understanding MMIS mainframe capabilities and intricacies.

Responsibilities

• Serve as liaison between business areas and IT to identify needs and solutions.
• Develop, retrieve, analyze, and distribute reports and datasets.
• Provide day-to-day operational support for the legacy MMIS and applications.
• Respond to stakeholder requests and monitor vendor-related requests.
• Coordinate with teams to identify trends, troubleshoot, and escalate issues.
• Translate business requirements into system specifications.
• Serve as SME for Medicaid system processes and operations.
• Perform complex systems analysis, design, and testing activities.
• Review QA and UA testing results.
• Document defects, coordinate defect triage, and support resolution.
• Identify project risks, issues, and action items.
• Collaborate with MMIS vendors and developers through SDLC.
• Coordinate changes to COBOL/JCL in the code library.
• Work with vendors, agencies, providers, and stakeholders.
• Follow SDLC processes and suggest improvements.
• Prepare technical docs, operational reports, and status updates.

Skills

Medicaid experience

COBOL

Mainframe for payers

EDI transactions

Medicaid eligibility/enrollment system

MMIS mainframe knowledge

Tools

SAS

Excel

Data visualization tools

Statistical analysis software

Job description

Location: 1801 Main Street - Columbia, SC 29201

Interview Process: 1 round, Virtual/Online

Duration of the Contract: 12 months

Possibility for Extension: Yes

Work Location: Fully onsite for the first 30-90 days with potential to switch to hybrid (3 days in office, 2 days remote).

Key Responsibilities

• Serve as a liaison between business program areas and IT teams to identify business needs and recommend technical solutions.
• Develop, retrieve, analyze, and distribute reports and datasets to support monitoring, reconciliation, and operational activities.
• Provide day-to-day operational support for the legacy MMIS and associated applications.
• Respond to stakeholder requests and monitor vendor-related requests to ensure timely follow-up and resolution.
• Coordinate with business and technical teams to identify trends, troubleshoot issues, and escal ate problems when necessary.
• Translate business requirements into system and technical specifications.
• Serve as a subject matter expert (SME) for Medicaid system processes, procedures, and operations.
• Perform complex systems analysis, design, and testing activities.
• Review and verify Quality Assurance (QA) and User Acceptance (UA) testing results.
• Document defects, coordinate defect triage, and support issue resolution.
• Proactively identify project risks, issues, and action items.
• Collaborate with MMIS vendors and technical teams throughout the Software Development Life Cycle (SDLC).
• Coordinate and support changes to COBOL/JCL programs within the SCDHHS code library.
• Work with vendors, state and federal agencies, healthcare providers, and other stakeholders.
• Follow established SDLC processes and recommend improvements where appropriate.
• Prepare clear technical documentation, operational reports, and status updates.

Required Skills (rank in order of Importance):

• 5 years Medicaid or healthcare experience. (Experience working with Medicaid claims and provider operations concepts)
• Proficient in COBOL programming language.
• 5 years experience operating healthcare Mainframe systems for payers as a technical analyst or related duties.
• At least 3 years experience with EDI transactions, including managing companion guides.
• Experience working with a Medicaid eligibility and/or enrollment information system in an operations capacity.
• Understanding of MMIS mainframe capabilities and intricacies.

Preferred Skills (rank in order of Importance):

• Subject Matter Expertise as it relates to MMIS Operations.
• Proficient in data analysis tools and techniques, such as SAS, Excel, data visualization tools, and statistical analysis software.
• Experience providing status reports and other technical or operational reports in a clear and concise manner.

Preferred Skills (rank in order of Importance):

• Subject Matter Expertise as it relates to MMIS Operations.
• Proficient in data analysis tools and techniques, such as SAS, Excel, data visualization tools, and statistical analysis software.
• Experience providing status reports and other technical or operational reports in a clear and concise manner.