System Administrators TS/SCI Poly

Bct Llc; Maryland; On-site; USD 120,000 - 220,000; Full time

Benefits offered by this job

401(k) Plan with Matching Contributions

Health Savings Account (HSA)

Life/AD&D/Disability Coverage

Tuition/Training Reimbursement

Job summary

BCT LLC in Maryland is looking for System Administrators with an active TS/SCI with POLY clearance. Responsibilities include providing IT system support, troubleshooting, problem resolution, and managing infrastructure. Candidates must have a relevant bachelor's degree and five years of experience in a similar role. BCT LLC offers a competitive salary range of $120,000-220,000 along with benefits like a 401(k) plan and health savings accounts.

Qualifications

• Five years of experience as a System Administrator required.
• Experience with modern operating systems and network architectures.
• Experience with Certification and Accreditation processes.

Responsibilities

• Support implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 and Tier 2 problem identification, diagnosis, and resolution.
• Manage daily activities of configuration and operation of IT systems.

Skills

IT systems troubleshooting

Client/server management

UNIX and Windows administration

Help Desk support

Network troubleshooting

Education

Bachelor’s degree in technical discipline

DoD 8570 CWIP IAT Level I certification

Job description

Current job opportunities are posted here as they become available.

A career at BCT LLC means being part of something bigger than yourself. Our success comes from the dedication of our people and their commitment to delivering meaningful solutions for our customers and their missions. If you’re looking for a supportive, team-oriented workplace where collaboration and shared success matter, we invite you to explore a career with BCT LLC.

About the Job

BCT LLC is seeking System Administrators to join our team. The ideal candidate must possess an active TS/SCI with POLY and have experience with Policy and/or a SIGINT background. In this position, you will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems, manage IT system infrastructure and related processes. You will support day-to-day operations, monitor and resolve problems for all client/server/storage/network devices, mobile devices, etc. You will provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. You will communicate status to agency management and internal customers, support the dispatch system and hardware issues, configure and manage UNIX and Windows operating systems, install/load OS software, troubleshoot, maintain integrity, configure network components, and implement OS enhancements to improve reliability, security, and performance.

Required Experience

Level 1

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Help users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Maintain day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Communicate status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Five (5) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required.

Level 2

• All Level 1 capabilities, plus in-depth troubleshooting of IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Support the dispatch system and hardware problems and remain involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems, install/load OS software, troubleshoot, maintain integrity of and configure network components, implementing OS enhancements to improve reliability and performance
• Ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required.

Level 3

• All Level 2 capabilities, plus support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration
• Fifteen (15) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required.

Required Education

Level 1

• Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional System Administrator experience may be substituted for a bachelor’s degree.
• One (1) year experience with modern operating systems and network architectures.
• One (1) year experience with Certification and Accreditation process, Architecture development and design, Risk Assessments and IA Metrics gathering.
• DoD 8570 CWIP Information Assurance Technical (IAT) Level I certification or higher is required.

Level 2

• Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional System Administrator experience may be substituted for a bachelor’s degree.
• Three (3) years of experience with modern operating systems and network architectures.
• Three (3) years of experience with Certification and Accreditation process, Architecture development and design, Risk Assessments and IA Metrics gathering.
• DoD 8570 CWIP Information Assurance Technical (IAT) Level I certification or higher is required.

Level 3

• Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional System Administrator experience may be substituted for a bachelor’s degree.
• Five (5) years of experience with modern operating systems and network architectures.
• Five (5) years of experience with Certification and Accreditation process, Architecture development and design, Risk Assessments and IA Metrics gathering.
• DoD 8570 CWIP Information Assurance Technical (IAT) Level II certification or higher is required.
• Fifteen (15) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required.

Salary Range

$120,000-220,000. The above salary range represents a general guideline; however, BCT LLC considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate’s experience, education, skills and current market conditions.

What We Offer

• Very competitive 401(k) Plan with Matching Contributions
• Independent 401(k) and Investment Advisory Services
• BCT-Funded Health Savings Account (HSA)
• Life/AD&D/Disability Coverage paid 100% by BCT
• Generous Employee Referral Program
• Tuition/Training Reimbursement
• Several Scholarship Opportunities available to BCT family members/dependents

Equal Opportunity Employer

BCT LLC is proud to be an Equal Opportunity Employer. All facets of employment, including the decision to hire, promote, discipline, or discharge, will be based solely on merit & business need. Candidates and Employees will never be subject to discrimination on the basis of race, color, religion, age, genetic information, or any other status protected under federal, state, or local law.